List of Guidelines

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Guideline IconGuidelines

This page provides an overview of different Guidelines where guidance can be found for example on:

  • Building a communication strategy for social media and consideration of the main elements (e.g. needed roles for the team)
  • Set up and evaluate social media activities
  • Recommended actions on social media before, during and after a crisis
  • Tips and behavioural advice for citizens on social media in crisis situations
  • Consideration of legal requirements when using social media
  • Verification of information from social media;
  • Use of technologies to support work with social media
  • Support of vulnerable people with specific needs


The target audience the guidance documents are intended for are:

  • Practitioners (local, national, and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks)
  • Policy and decision makers (local, national, and European agencies and institutes, public authorities, standardization bodies)
  • Research networks (research institutions and scientific communities)
  • Businesses (companies, local business networks, solution providers, suppliers of goods and services)
  • Civil society (citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations)


You can use the filters to identify relevant guidelines according to your needs, and then click on the name of a guideline to get further information.



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