Citizens’ participation and crowdsourcing

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Quick Facts

Publishing Organisation:
Covers Thematic
  • Crowdsourcing Describes a distributed problem-solving model where the task of solving a challenge or developing an idea get “outsourced” to a crowd. It implies tapping into “the wisdom of the crowd”.</br></br>Source:DRS Glossary v2.0 LINKS 181220.xlsx
  • Target audience
  • Civil Society Civil society is a target group in LINKS which comprises citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations
  • Media The term media refers to any means of distribution, dissemination or interpersonal, mass or group communication of works, documents, or written, visual, audio or audiovisual messages (such as radio, television, cinema, Internet, press, telecommunications, etc.)</br></br>Entities using multiple communication channels are often called Media
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Researchers research institutions and scientific communities
  • Audience experience level
  • Advanced Those who currently use social media to communicate with the public during all phases of an emergency and have developed a clear social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source:
  • Disaster Management Phase
  • Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source:</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source:
  • Synopsis

    Benefits of Crowdsourcing

    • The most obvious benefit of crowdsourcing is that it can be used to help collect large amounts of data in real time at potentially lower costs than traditional approaches.
    • Indeed, the “power of the crowd”, when combined with modern information and communication technologies, is the ability to conduct simple tasks such as measurement or observation at scale by enlisting large numbers of participants.
    • Though this potential is certainly significant, it is definitely not the only benefit of crowdsourcing information about risk assessment.
    • Another important reason to consider including crowdsourcing in risk assessment is that in addition to providing information, participants are themselves learning about risk in their area.
    • Crowdsourcing thus becomes an avenue for risk communication through outreach and sensitization.
    • Through involving new participants in the process, crowdsourced approaches also create opportunities to make risk assessment more inclusive. This can both improve the quality of the risk assessment through including local knowledge and raise public confidence in the results through increased understanding and ownership of the results.

    Issues to consider when planning a crowdsourcing project

    • First step is to decide what information participants will be asked to contribute to the risk assessment
    • Define early in the planning who “the crowd” will be
    • What, if any, technical background should participants have?
    • How many participants are needed?
    • How will they be recruited?
    • Will they be compensated?
    • Will the risk assessment team have time to provide active oversight and feedback?
    • How can the project be sure to reach vulnerable or marginalized groupsthat typically might not be included?

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