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Social Mention Inc.
United States of America
User Interface Languages
Crisis Communication Matrix
Citizens to Authorities
Disaster Management Phase
Search & Monitor
Advanced search features
Include or exclude several words or hashtags for a social media search, e.g., with boolean search operators
Create and configure notifications for events (e.g. notifications about spikes in activity
Continuously monitor and receive information on specific hashtags
Search for hashtags in social media
Continuously monitor and receive information on specific keywords
Search for keywords in social media
Post & Schedule
Prepare (reusable) content for posting in advance
Post time optimization
Identify the optimal time for posting content to your audience
Post content on social media
Schedule posting to social media at a specific date/time
Analyse image content, e.g. to identify brand logos
Analyse sentiments (e.g., good/bad/neutral) of the content
Analyse textual content, e.g. to generate wordclouds
Cluster identified content based on extracted topics
Identify and analyse e.g. trending topics
Analyse video content, e.g. to identify brand logos
Show metrics about your (target) audience that goes beyond your direct followers, e.g. users reading your posts based on recommendation algorithms
Show metrics about your competitors (e.g. compare different profiles)
Show metrics about your followers, e.g. your growth rate
Compare your metrics (e.g reach) across different networks
Show metrics about posts (e.g., number of likes, number of comments, reached users)
Profile or Site metrics
Show metrics about the user or the site profile (e.g., follower count)
Cluster or aggregate collected data
Create fully customizable template for reports (e.g. customize the layout and the data to include)
Filtering, sorting & searching
Filter, sort and search through collected data
Export a report as a PDF document
Provide predefined templates for creating reports
Visualize collected data in different ways, (e.g. in different charts)
Create processes for approving content before posting
Create workflows for automatically handling incoming messages
Create multiple user accounts for your organisation
Configure custom permissions per account
Access the tool through an Application Programming Interface
Export data for further processing (e.g. as CSV file)
Third party tool integration
Integrate or connect with other third-party applications, e.g., to login with your existing organisation accounts.
The tool adheres to the European General Data Protection Regulation for the processing of personal data, e.g. through the provision of a data processing amendment.
Historical data access
Access historical or archived data for a longer period, e.g. the last two months.
Multiple accounts per platform
Manage multiple profiles per social media platform
Integrate the tool with custom branding or styling
Social Mention is a social media search and analysis platform that aggregates user generated content from across the universe into a single stream of information.