  EENA a.s.b.l.
  English
  2017
  Citizens, Practitioners, Policy Makers
  Published
  Response, Recovery
  VOST
  
  https://eena.org/wp-content/uploads/VOST-Crowdsourcing-digital-volunteering.pdf
  
  No

Created: 25 August 2022
Last edited: 14 August 2023

VOST: Crowdsourcing and Digital Volunteering in Emergency Response

Source

Quick Facts

Publishing Organisation:

EENA a.s.b.l.

Year:

2017

Languages:

English

Status:

Published

Covers Thematic

VOST Virtual Operations Support Team</br></br>Experts in dealing with social media, the acquisition, processing and presentation of digital information. They can search through and check images, videos and text contributions on various platforms for relevant facts and prepare the information for the responsible authorities, e.g. separate important from unimportant or incorrect information.

Target audience

Citizens

Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...

Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies

Audience experience level

Disaster Management Phase

Response

Recovery

Synopsis

No synopsis provided.

Linked to

Technologies

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Use Cases

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Volunteering in emergency response and civil protection has evolved in the last years, and now includes new means of collaboration such as crowdsourcing initiatives through Social Networks. This document introduces one of these new ways of volunteering, the digital one, specifically through the example of international Virtual Operations Support Teams (VOST) and their proven track record in supporting Emergency Services (ES) and Public Authorities in doing Social Media for Emergency Management (SMEM).