Difference between revisions of "Including Citizens Handbook"

Revision as of 16:43, 4 October 2023

The Including Citizens Handbook is a digital toolkit specifically addressing Disaster Management Organizations, first responders, and decision makers. It can also be used by businesses and academic researchers. The product has a two-fold aim:

First, it provides insights and instructions on how to communicate with citizens on disaster management processes by using social media platforms. Multiple resources, tools, and guidelines are designed to cover different vulnerability profiles.

Second, it provides guidance on how Disaster Management Organizations can include citizens and their unique resources and skills into disaster management processes.

The Including Citizens Handbook is divided in four sections, each providing in depth insights into disaster management and operation procedures:

1. Communicating Risk

“Communicating Risk” focuses on how to best raise awareness and motivate protective actions among different types of citizens. The chapter is relevant for people working with risk communication before, during and after a hazard.

2. Making Information Accessible

“Making Information Accessible” deals with several aspects related to the accessibility of information in different phases of disaster management. It covers multiple vulnerability profiles and provides solutions and guidelines on how to effectively spread messages via social media on issues concerning good-practices and so on.
Read the “Making Information Accessible” handbook

3. Mobilizing Citizens

“Mobilizing Citizens” deals with the physical mobilisation of citizens before, during and after a hazard, but it also covers aspects related to the mobilisation of aid as well as social activism. It provides guidelines, insights, and tools for different types of practitioners.
Read the “Mobilizing Citizens” handbook

4. Mobilizing Volunteers

“Mobilizing Volunteers” is concerned with different aspects of how Disaster Management Organizations can leverage digital platforms to coordinate and mobilize spontaneous volunteers. Here, Disaster Management Organizations can learn how to use these platforms to, for example, onboard spontaneous volunteers.

If you would like to learn more about the Including Citizens Handbook, contact Camilla Froio (camilla.froio@unifi.it) or Nina Baron (niba@kp.dk).

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-The Including Citizens Handbook provides a toolkit that targets communication to citizens with diverse needs of information on disaster management processes. The targeted stakeholders are schools (students and teachers), universities, local authorities and experts in the field of risk management, local citizens, and LINKS partners.
+The Including Citizens Handbook is a digital toolkit specifically addressing Disaster Management Organizations, first responders, and decision makers. It can also be used by businesses and academic researchers. The product has a two-fold aim:
+:First, it provides insights and instructions on how to communicate with citizens on disaster management processes by using social media platforms. Multiple resources, tools, and guidelines are designed to cover different vulnerability profiles.
+:Second, it provides guidance on how Disaster Management Organizations can include citizens and their unique resources and skills into disaster management processes.
-The Including Citizens Handbook contains resources for a wide range of individuals, from trained people such as volunteers to citizens with a variety of vulnerability profiles. For this purpose, it is divided into four thematic areas, with each one providing in depth insight into disaster management and operation procedures per case:
-# Increasing awareness
+The Including Citizens Handbook is divided in four sections, each providing in depth insights into disaster management and operation procedures:
-# Making information accessible
+===== 1. Communicating Risk =====
-# Mobilising citizens
+“Communicating Risk” focuses on how to best raise awareness and motivate protective actions among different types of citizens. The chapter is relevant for people working with risk communication before, during and after a hazard.
-# Mobilising volunteers
-<center>
+===== 2. Making Information Accessible =====
-{{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/7SX3B4bZ5FAz52m|text=Accessibility Handbook|newtab=true}}
+“Making Information Accessible” deals with several aspects related to the accessibility of information in different phases of disaster management. It covers multiple vulnerability profiles and provides solutions and guidelines on how to effectively spread messages via social media on issues concerning good-practices and so on.<br>
-{{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/DP95s3zbKaazzCR|text=Mobility Handbook|newtab=true}}
+[https://cloud.links.communitycenter.eu/index.php/s/7SX3B4bZ5FAz52m Read the “Making Information Accessible” handbook]
-</center>
+<!-- {{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/7SX3B4bZ5FAz52m|text=Accessibility Handbook|newtab=true}} -->
-<!--
-<center>{{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/LS9ZjFaYFEaC9Ty|text=Access Including Citizens Handbook - Making information accessible|newtab=true}}</center>
+===== 3. Mobilizing Citizens =====
+“Mobilizing Citizens” deals with the physical mobilisation of citizens before, during and after a hazard, but it also covers aspects related to the mobilisation of aid as well as social activism. It provides guidelines, insights, and tools for different types of practitioners.<br>
+[https://cloud.links.communitycenter.eu/index.php/s/DP95s3zbKaazzCR Read the “Mobilizing Citizens” handbook]
+<!-- {{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/DP95s3zbKaazzCR|text=Mobility Handbook|newtab=true}} -->
-'''Currently the "Making information accessible" part is available. More content will be added as it becomes available.'''
+===== 4. Mobilizing Volunteers =====
--->
+“Mobilizing Volunteers” is concerned with different aspects of how Disaster Management Organizations can leverage digital platforms to coordinate and mobilize spontaneous volunteers. Here, Disaster Management Organizations can learn how to use these platforms to, for example, onboard spontaneous volunteers.
+If you would like to learn more about the Including Citizens Handbook, contact Camilla Froio (camilla.froio<span style="display:none" aria-hidden="true">____</span>@unifi.it) or Nina Baron (niba<span style="display:none" aria-hidden="true">____</span>@kp.dk).
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