User Guidance
From LINKS Community Center
Compass
The LINKS Framework, like a compass, aims to support navigation and orientation within and across two main themes – Engaging with Citizens and Improving Communication – so that disaster management organizations and relevant stakeholders can take more informed decisions on the uses of Social Media and Crowdsourcing through the LINKS products. Orientation is supported by pre-defined questions that guide users towards the LINKS products.
Please select the themes you are interested in below.
Engaging with Citizens
Collecting and Analysing Information from Social Media and Crowdsourcing
Whom do you want to include in your collection and analysis of information, and from whom do you want to collect and analyse information?
Helpful examples around the theme “Collecting and Analysing Information
from Social Media and Crowdsourcing”.
Guidance for all interested
stakeholders, including disaster management organisations and practitioners, on how
to collect, analyse and use information from Social Media and Crowdsourcing.
How can you collect and analyse information?
Technologies that cover the functions “Search & Monitor” and “Analysis”
of information from Social Media and Crowdsourcing.
Several thematic search filters integrated within the Guidelines Library will help
stakeholders retrieve relevant Social Media and Crowdsourcing guidelines to better
mobilise and engage citizens, for instance, the "crowdsourcing" search filter.
Helpful examples around the theme “Collecting and Analysing Information
from Social Media and Crowdsourcing”.
Mobilising Citizens
Who do you want to mobilise, and from whom would you want mobility-affiliated information?
Helpful information from Social Media and Crowdsourcing
examples around the theme “Mobilising Citizens”.
Toolkit that targets communication to citizens with diverse needs for
information on disaster management processes.
How can you mobilise the citizens?
Technologies that cover the function "Post &
Schedule" which aims at publishing information on social media.
Guidelines that will support all
interested stakeholders, including disaster management organisations and
practitioners, in mobilising citizens. It also includes search filters that will
allow users to identify relevant sources more easily, such as the "community
management" search filter.
Social Media and Crowdsourcing
examples around the theme “Mobilising Citizens”.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
Mobilising Volunteers
Who do you want to mobilise (interested in volunteering), and from whom in such volunteering positions would you want mobility-affiliated information?
Guidance for all interested stakeholders on a wide
range of disaster management issues, including guidance on how to further mobilise
volunteers.
Social Media and Crowdsourcing
examples around the theme “Mobilising Volunteers”.
Toolkit that targets communication to citizens with diverse needs for
information on disaster management processes.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
How can you mobilise the volunteers?
Technologies that cover the function "Post &
Schedule", which aims at publishing information on social media.
Guidelines that will support interested
stakeholders in mobilising volunteers, and search filters that will allow users to
identify relevant sources more easily, such as the search filters "VOST" and
"unaffiliated volunteers".
Social Media and Crowdsourcing
examples around the theme “Mobilising Volunteers”.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
Improving Communication
Making Information Accessible
Who do you want to access your information, and from whom do you want to access information?
Social Media and Crowdsourcing
examples around the theme “Making Information Accessible”.
Toolkit that targets communication to citizens with diverse needs for
information on disaster management processes.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
How can you make your information accessible?
Technologies that cover the function "Post &
Schedule", which aims at publishing information on social media.
Social Media and Crowdsourcing
examples around the theme “Making Information Accessible”.
Toolkit that targets communication to citizens with diverse needs for
information on disaster management processes.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
Targeting Communication
Who do you want to target with your communication plan?
Social Media and Crowdsourcing
examples around the theme “Targeting Communication”.
Toolkit that targets communication to citizens with diverse needs for
information on disaster management processes.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
How can you target your communication?
Technologies that cover the function "Post &
Schedule", which aims at publishing information on social media.
This Guidelines Library has been specifically designed to cater to the needs of
disaster management organisation and practitioners. Search filters have been
integrated in the product to optimise users' experience. One of the search filters
integrated in the product is "Vulnerable groups" and gathers relevant resources that
can support DMO and practitioners in targeting their communication efforts towards
specific groups.
Social Media and Crowdsourcing
examples around the theme “Targeting Communication”.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
Ensuring Credible Information
Who do you want to share credible information with, and from whom do you receive credible information?
Social Media and Crowdsourcing
examples around the theme “Ensuring Credible Information”.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.
How can you ensure credible information exchange?
There are technologies that could help with assessing credible information
by collecting various metrics.
One of the search filters is "Verification" and gathers relevant resources that can
support DMO and practitioners in ensuring credibility of information.
Social Media and Crowdsourcing
examples around the theme “Ensuring Credible Information”.
Educational platform promoting the use of social media, digital education
and information accessibility to enhance children engagement in disaster prevention
and preparedness.