User Guidance
From LINKS Community Center
User Guidance
The LINKS User Guidance, like a compass, aims to support navigation and orientation within and across two main themes – Engaging with Citizens and Improving Communication – so that disaster management organizations and relevant stakeholders can take more informed decisions on the uses of Social Media and Crowdsourcing through the LINKS products. Orientation is supported by pre-defined questions that guide users towards the LINKS products.
Please select the themes you are interested in below.
Improving Communication
Targeting Communication
Who do you want to target with your communication plan(s)?
Citizens
How can you target citizens?
Guidelines on crisis communication targeting practitioners and policy makers.
Use cases involving the topics of social media and targeting communication.
Explore projects from around the globe for a more child-targeted communication.
Learning module on how to be prepared in case of evacuation or in-sheltering.
Learning module on how to communicate risk using different media.
Vulnerable Groups
How can you target vulnerable groups?
Guidelines around the topic of vulnerable groups.
Learning module on how to create an accessible social media post.
Learning module on how to solve potential accessibility issues.
Learning module on how to connect accessibility problems to actions.
Students
How can you target students?
Access educational resources on key topics that can help you organize and conduct diaster preparedness education activities with children.
Ensuring Credible Information
How can you ensure credible information exchange?
Guidelines on the topic of verification.
Use cases around the topic of ensuring credible information.
Learning module on how to communicate with citizens.
Find here educational resources to explore the importance of a good communication in DRM.
Making Information Accessible
How can you make your information accessible?
Technologies that can help with posting content.
Guidelines on crisis communication and content creating.
Use cases that focus on making information accessible.
How to ensure the accessibility of your information.
Learning module on how to communicate risk using different media.
Consider as well:
What do you have to consider to facilitate strategic and inclusive use of social media and crowdsourcing in your
organisation in disaster situations?
Check the Resilience Wheel!
Engaging With Citizens
Collecting and Analysing Information
How can you search and monitor information?
Technologies that have searching and monitoring functions.
Use cases around the topic of collecting and analysing data.
How can you carry out content analysis?
Technologies that have content analysis functions.
Guidelines on the topic of verification.
Use cases around the topic of collecting and analysing data.
Mobilising Citizens
How can you mobilise citizens?
Guidelines on the topic of crowdsourcing.
Use cases that involve mobilizing citizens.
Learning module on how to coordinate spontaneous aids from citizens.
Learning module on how to create messages that motivate action.
Readings, studies and practical tools to help you engage children and young people in DRM.
Mobilising Volunteers
How can you mobilise volunteers?
Guidelines that cover unaffiliated volunteers.
Use cases that involve mobilizing volunteers.
Learning module on how to mobilize volunteers.
Consider as well:
How can you create an overview of social media and crowdsourcing activities in your organisation in the
context of disasters?
Check the Resilience Wheel!