Social Media Community Building - Hungary: Difference between revisions
Dinu (talk | contribs) No edit summary |
Dinu (talk | contribs) No edit summary |
||
Line 21: | Line 21: | ||
|SMCS usage problems solving=Community building | |SMCS usage problems solving=Community building | ||
|Use cases thematic=Making Information Accessible, Mobilising Citizens, Targeting Communication | |Use cases thematic=Making Information Accessible, Mobilising Citizens, Targeting Communication | ||
|Limitations=Sometimes there are negative comments e.g. that fire fighters are arriving at the scene very late during storms. People tend to ignore that the capacity of the rescue forces to react immediately is limited (mass handling, | |Limitations=Sometimes there are negative comments e.g. that fire fighters are arriving at the scene very late during storms. People tend to ignore that the capacity of the rescue forces to react immediately is limited (mass handling, overload of calls, prioritization needed facing up to 100 real incidents per minute in the capital) | ||
Sometimes there are very rude comments and those posts are erased. | Sometimes there are very rude comments and those posts are erased. | ||
The person who is handling the SM sites is also a moderator, so he/she can handle the situation | The person who is handling the SM sites is also a moderator, so he/she can handle the situation |
Revision as of 11:39, 2 September 2023
Last edited: 4 December 2023
Year:
2022Location:
HungaryScale:
CountryPublishing Organisation
unknown
Category
Real-world
Theme
Social Media
Thematic
- Making Information Accessible
- Mobilising Citizens
- Targeting Communication
Disaster Management Phase
Before, During
Description
Educational advice, interesting stories in connection with fire fighters and fire brigades plus the operational interventions are among the most popular events that draws attention of the public and generates feedback from citizens. Interesting stories from all over the country and events which surely attracts the attention of the public are posted on social media, such as :
- joining the fire service as a new recruit,
- wedding of a fire fighter colleague,
- competitions (rescue dog, rescue rope, fire fighter of the year city award),
- private life professional activities by fire fighters,
- animal rescue,
- information sharing on meteorology events (rainfalls, heatwaves),
- earthquakes,
- celebrations
What was the overall goal of the Use Case?
Community buildingWhat worked well and could be recommended to others?
Number of followers is steadily growing, it is currently a bit more than 150.000.What limitations were identified?
Sometimes there are negative comments e.g. that fire fighters are arriving at the scene very late during storms. People tend to ignore that the capacity of the rescue forces to react immediately is limited (mass handling, overload of calls, prioritization needed facing up to 100 real incidents per minute in the capital) Sometimes there are very rude comments and those posts are erased.
The person who is handling the SM sites is also a moderator, so he/she can handle the situationWhich social media platforms were used?
Additional Links
- Educational/operational: