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Latest revision as of 14:20, 23 June 2023

User Guidance

The LINKS User Guidance, like a compass, aims to support navigation and orientation within and across two main themes – Engaging with Citizens and Improving Communication – so that disaster management organizations and relevant stakeholders can take more informed decisions on the uses of Social Media and Crowdsourcing through the LINKS products. Orientation is supported by pre-defined questions that guide users towards the LINKS products.

Please select the themes you are interested in below.

Improving Communication

Targeting Communication

Who do you want to target with your communication plan(s)?

Citizens
How can you target citizens?
Guidelines
Guidelines on crisis communication targeting practitioners and policy makers.
Use Cases
Use cases involving the topics of social media and targeting communication.
Feel Safe
Explore projects from around the globe for a more child-targeted communication.
Including Citizens Handbook
Learning module on how to be prepared in case of evacuation or in-sheltering.
Including Citizens Handbook
Learning module on how to communicate risk using different media.
Vulnerable Groups
How can you target vulnerable groups?
Guidelines
Guidelines around the topic of vulnerable groups.
Including Citizens Handbook
Learning module on how to create an accessible social media post.
Including Citizens Handbook
Learning module on how to solve potential accessibility issues.
Including Citizens Handbook
Learning module on how to connect accessibility problems to actions.
Students
How can you target students?
Feel Safe
Access educational resources on key topics that can help you organize and conduct diaster preparedness education activities with children.

Ensuring Credible Information

How can you ensure credible information exchange?

Guidelines
Guidelines on the topic of verification.
Use Cases
Use cases around the topic of ensuring credible information.
Including Citizens Handbook
Learning module on how to communicate with citizens.
Feel Safe
Find here educational resources to explore the importance of a good communication in DRM.

Making Information Accessible

How can you make your information accessible?

Technologies
Technologies that can help with posting content.
Guidelines
Guidelines on crisis communication and content creating.
Use Cases
Use cases that focus on making information accessible.
Including Citizens Handbook
How to ensure the accessibility of your information.
Including Citizens Handbook
Learning module on how to communicate risk using different media.

Consider as well:
What do you have to consider to facilitate strategic and inclusive use of social media and crowdsourcing in your organisation in disaster situations?

Engaging With Citizens

Collecting and Analysing Information

How can you search and monitor information?

Technologies
Technologies that have searching and monitoring functions.
Use cases
Use cases around the topic of collecting and analysing data.

How can you carry out content analysis?

Technologies
Technologies that have content analysis functions.
Guidelines
Guidelines on the topic of verification.
Use cases
Use cases around the topic of collecting and analysing data.

Mobilising Citizens

How can you mobilise citizens?

Guidelines
Guidelines on the topic of crowdsourcing.
Use Cases
Use cases that involve mobilizing citizens.
Including Citizens Handbook
Learning module on how to coordinate spontaneous aids from citizens.
Including Citizens Handbook
Learning module on how to create messages that motivate action.
Feel Safe
Readings, studies and practical tools to help you engage children and young people in DRM.

Mobilising Volunteers

How can you mobilise volunteers?

Guidelines
Guidelines that cover unaffiliated volunteers.
Use Cases
Use cases that involve mobilizing volunteers.
Including Citizens Handbook
Learning module on how to mobilize volunteers.

Consider as well:
How can you create an overview of social media and crowdsourcing activities in your organisation in the context of disasters?