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| |Target Audience=Civil Society, Policy Makers, Practitioners | | |Target Audience=Civil Society, Policy Makers, Practitioners |
| |Status=Published | | |Status=Published |
| |Disaster Management Phase=After, Before, During | | |Covers Thematic=Technologies, Unaffiliated volunteers, VOST |
| |Covers Thematic=VOST
| | |Audience Experience Level=Starter |
| |Audience Experience Level=Intermediate, Starter | |
| |Source Website=https://eena.org/wp-content/uploads/VOST-Crowdsourcing-digital-volunteering.pdf | | |Source Website=https://eena.org/wp-content/uploads/VOST-Crowdsourcing-digital-volunteering.pdf |
| |Abstract=*During emergencies and disasters, the challenge is to cope with either the lack of information or an information overload. | | |Synopsis=*During emergencies and disasters, the challenge is to cope with either the lack of information or an information overload. |
| *The social media world with its crowdsourcing approach has options to offer to overcome this issue, through the '''digital volunteers.''' | | *The social media world with its crowdsourcing approach has options to offer to overcome this issue, through the '''digital volunteers.''' |
| *'''VOST''' and other groups can provide support | | *'''VOST''' and other groups can provide support |
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| * Building on the relationships and the agreements established with digital volunteers before the emergency can greatly benefit all parties during a crisis. | | * Building on the relationships and the agreements established with digital volunteers before the emergency can greatly benefit all parties during a crisis. |
| |Is Archived=No | | |Is Archived=No |
| | |Technologies=Scatterblogs, Tweetdeck |
| | |Disaster Management Phase=During, After |
| | |Data Sources=Twitter, Facebook, YouTube, Instagram |
| }} | | }} |
| This document introduces the digital ways of volunteering, specifically through the example of international Virtual Operations Support Teams (VOST. Several practical examples are listed where VOST have successfully supported the Emergency Services (ES) and Public Authorities
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EENA a.s.b.l.
English
2017
Civil Society, Policy Makers, Practitioners
Published
During, After
Technologies, Unaffiliated volunteers, VOST
Starter
https://eena.org/wp-content/uploads/VOST-Crowdsourcing-digital-volunteering.pdf
*During emergencies and disasters, the challenge is to cope with either the lack of information or an information overload.
- The social media world with its crowdsourcing approach has options to offer to overcome this issue, through the digital volunteers.
- VOST and other groups can provide support
- in hoax and abusive behaviour detection
- in monitoring multiple channels
- in amplification of information, and
- can perform specific missions and tasks requested by an agency or emergency response organisation (EROs),
- including sometimes even taking over SM accounts in crisis situations.
- Building on the relationships and the agreements established with digital volunteers before the emergency can greatly benefit all parties during a crisis.Property "Synopsis" (as page type) with input value "*During emergencies and disasters, the challenge is to cope with either the lack of information or an information overload. </br>*The social media world with its crowdsourcing approach has options to offer to overcome this issue, through the digital volunteers. </br>*VOST and other groups can provide support</br>** in hoax and abusive behaviour detection</br>** in monitoring multiple channels</br>** in amplification of information, and </br>** can perform specific missions and tasks requested by an agency or emergency response organisation (EROs), </br>***including sometimes even taking over SM accounts in crisis situations.</br>* Building on the relationships and the agreements established with digital volunteers before the emergency can greatly benefit all parties during a crisis." contains invalid characters or is incomplete and therefore can cause unexpected results during a query or annotation process.
No
Twitter, Facebook, YouTube, Instagram
Scatterblogs, Tweetdeck
Created: 25 August 2022
Last edited: 14 August 2023
VOST: Crowdsourcing and Digital Volunteering in Emergency Response
Quick Facts
Publishing Organisation:
EENA a.s.b.l.
Year:
2017
Languages:
English
Status:
Published
Covers Thematic
Technologies Software for interaction with, within or among communities in case of a disaster and for analysis of these interactions
Unaffiliated volunteers Spontaneous or unaffiliated volunteers are individuals or groups that:</br>*arrive unsolicited at the scene of a disaster</br>*may or may not be a resident of the affected community</br>*may or may not possess skills necessary to respond to the current disaster</br>*are not associated with any part of the existing emergency management system </br></br>Source: https://www.ojp.gov/pdffiles1/Archive/202852NCJRS.pdf
VOST Virtual Operations Support Team</br></br>Experts in dealing with social media, the acquisition, processing and presentation of digital information. They can search through and check images, videos and text contributions on various platforms for relevant facts and prepare the information for the responsible authorities, e.g. separate important from unimportant or incorrect information.
Target audience
Civil Society Civil society is a target group in LINKS which comprises citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations
Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
Disaster Management Phase
During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
Synopsis
- During emergencies and disasters, the challenge is to cope with either the lack of information or an information overload.
- The social media world with its crowdsourcing approach has options to offer to overcome this issue, through the digital volunteers.
- VOST and other groups can provide support
- in hoax and abusive behaviour detection
- in monitoring multiple channels
- in amplification of information, and
- can perform specific missions and tasks requested by an agency or emergency response organisation (EROs),
- including sometimes even taking over SM accounts in crisis situations.
- Building on the relationships and the agreements established with digital volunteers before the emergency can greatly benefit all parties during a crisis.
