Attack in Vienna: Difference between revisions

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|Use Cases Category=Real-world
|Use Cases Category=Real-world
|Year=2020
|Year=2020
|Publishing Organisation=Deutsche Hochschule der Polizei (DHPol)
|Location=Vienna, Austria
|Location=Vienna, Austria
|Event type=Terror
|Event type=Terror
|Scale=City
|Scale=City
|Description=On the evening of November 2, 2020, a 20-year-old man killed four people in the city center, of Vienna, others are seriously injured.
|Description=On the evening of November 2, 2020, a 20-year-old man killed four people in the city center of Vienna, others are seriously injured.
|Type=Crowdsourcing, Social Media
|Type=Crowdsourcing, Social Media
|Disaster Management Phase=After, During
|Disaster Management Phase=After, During
|Used technologies=under investigation
|Used guidelines=unknown
|Used platforms=Twitter
|Used platforms=Twitter
|Used hashtags=#ViennaTerrorAttack, #0211w
|Used hashtags=#ViennaTerrorAttack, #0211w, #schleichdiduoaschloch
|Long description=The perpetrator ended up being shot by Vienna police. He was identified and was already known to the authorities as a sympathizer of the Islamist terrorist militia Islamic State.
|Long description=The perpetrator ended up being shot by Vienna police. He was identified and was already known to the authorities as a sympathizer of the Islamist terrorist militia Islamic State.
|SMCS usage problems solving=Crisis communication
|Involved Organisations=Police Vienna
|SMCS usage problems solving=The Use Case should visualize how social media can be used in crisis communication.
|Use cases thematic=Collecting and Analysing Information from SMCS, Ensuring Credible Information, Making Information Accessible, Mobilising Citizens, Targeting Communication
|Use cases thematic=Collecting and Analysing Information from SMCS, Ensuring Credible Information, Making Information Accessible, Mobilising Citizens, Targeting Communication
|Limitations=Several tabloid media outlets shared photos and videos of the crime, whereupon they were heavily criticized on social media and several hundreds of complaints were received by the Austrian Press Council. Austrian journalist Ingrid Brodnig rates the sharing of the videos as wrong. It is a danger for people on the ground and hinders the ongoing police operation. Apart from the fact that in this way one acts in the sense of the terrorists.
|Limitations=Several tabloid media outlets shared photos and videos of the crime, whereupon they were heavily criticized on social media and several hundreds of complaints were received by the Austrian Press Council. Austrian journalist Ingrid Brodnig rates the sharing of the videos as wrong. It is a danger for people on the ground and hinders the ongoing police operation. Apart from the fact that in this way one acts in the sense of the terrorists.
|Worked well=The Vienna police kept the public up to date via Twitter ( https://t.co/AIzIovFyKh )
|Worked well=The Vienna police kept the public up to date via Twitter (Example: https://t.co/AIzIovFyKh )
Shortly after the crime, photos and videos were already circulating on social networks. The police called on people to refrain from doing so and to upload the recordings to a police server instead. This way, tens of thousands of recordings could be evaluated.
Shortly after the crime, photos and videos were already circulating on social networks. The police called on people to refrain from doing so and to upload the recordings to a police server instead. This way, tens of thousands of recordings could be evaluated.
|Additional links=https://www.deutschlandfunk.de/nach-terroranschlag-in-wien-die-gefaehrliche-bilderflut-100.html, https://www.stadt-wien.at/wien/news/ablauf-attentat-in-wien.html, https://www.tagesschau.de/ausland/europa/wien-terror-prozess-urteil-101.html
|Additional links=https://www.deutschlandfunk.de/nach-terroranschlag-in-wien-die-gefaehrliche-bilderflut-100.html, https://www.stadt-wien.at/wien/news/ablauf-attentat-in-wien.html, https://www.tagesschau.de/ausland/europa/wien-terror-prozess-urteil-101.html, https://en.wikipedia.org/wiki/2020_Vienna_attack, https://m.facebook.com/ORF1/videos/schleich-di-du-oaschloch/3690316841012736/?ssp=1&darkschemeovr=1&setlang=de-DE&safesearch=moderate&wtsid=rdr_0Q0AidhR9VqWF4GUe,
 
'''Crisis Communication:''',
[https://links.communitycenter.eu/index.php/ATTACKS_in_public_places Attacks in public places]
|Other images=terror_wien_1.jpeg,
terror_wien_2.jpeg, terror_wien_3.jpeg
}}
}}

Latest revision as of 14:40, 29 November 2023

Attack in Vienna

On the evening of November 2, 2020, a 20-year-old man killed four people in the city center of Vienna, others are seriously injured.
Hazard:
Terror
Year:
2020
Location:
Vienna, Austria
Scale:
City
Involved Organisations:
Police Vienna
  • Terror wien 1.jpeg
  • Terror wien 2.jpeg
  • Terror wien 3.jpeg
Publishing Organisation

Deutsche Hochschule der Polizei (DHPol)

Category

Real-world

Theme

Crowdsourcing, Social Media

Thematic
  • Collecting and Analysing Information from SMCS
  • Ensuring Credible Information
  • Making Information Accessible
  • Mobilising Citizens
  • Targeting Communication
Disaster Management Phase

After, During

Description
The perpetrator ended up being shot by Vienna police. He was identified and was already known to the authorities as a sympathizer of the Islamist terrorist militia Islamic State.
What was the overall goal of the Use Case?
The Use Case should visualize how social media can be used in crisis communication.
What worked well and could be recommended to others?

The Vienna police kept the public up to date via Twitter (Example: https://t.co/AIzIovFyKh )

Shortly after the crime, photos and videos were already circulating on social networks. The police called on people to refrain from doing so and to upload the recordings to a police server instead. This way, tens of thousands of recordings could be evaluated.
What limitations were identified?
Several tabloid media outlets shared photos and videos of the crime, whereupon they were heavily criticized on social media and several hundreds of complaints were received by the Austrian Press Council. Austrian journalist Ingrid Brodnig rates the sharing of the videos as wrong. It is a danger for people on the ground and hinders the ongoing police operation. Apart from the fact that in this way one acts in the sense of the terrorists.
Which social media platforms were used?
Which hashtags or keywords were used?
#ViennaTerrorAttack, #0211w, #schleichdiduoaschloch
Additional Links
Retrieved from "https://links.communitycenter.eu/index.php?title=Attack_in_Vienna&oldid=12549"