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• The first tweet was written 13 minutes after the attack  +
• a great deal of the discourse on social media shifted to political controversies or to expressions of outrage concerning news coverage which drowned information relevant for the emergency management again. Later  +
• a lot of false information was added to the already dysfunctional dynamics – e.g.  +
• addressing the local media (@Nice_Matin) and asking if they had any information regarding an attack. The information flow on the events on social media was relatively slow as compared to similar attacks  +
• after the first hour  +
• and that Cannes had also been attacked. On 14 and 15 July  +
• and the TV (@BFMTV) had tweeted breaking news about it at 23:43. This led to citizens interacting much more with the press than with first responders in charge of the crisis management. According to research  +
• as well as the regional crisis center  +
• asking citizens to stay inside their homes because of ongoing police operations. Yet  +
• did not tweet at all that night. The local police (@PMdeNice) was the first official account to post about the events on social media: at 23:49 they sent a message in French via Twitter  +
• interactions with first responders increased a bit throughout the night but official accounts failed to publish enough tweets to cope with the publics need for information – providing little feedback or expressions of support. Yet  +
• it was not until after 00:37 that official accounts began to mention the term “attack” in relation with the location. This was done purposefully to counter rumors about a hostage situation which had started to spread. However  +
• reliable sources.  +
• that hostages had been taken  +
• that the Eiffel Tower had been set on fire  +
• the French government even urged social media users to only share information from official  +
• the local press (@NiceMatin) had disclosed the attack and location already at 23:00  +
• with relatively little first-hand informat … with relatively little first-hand information from the scene in the first fifteen minutes. Social media analyses flag the problem that firsthand information (particularly such that could have triggered alert systems) was not easily accessible because users did not necessarily use hashtags to relate to the events in a structured manner or understood what was happening or the full gravity of the events they started to share images from. </br></br>Many official Tweeter accounts from local first-responder organizationts from local first-responder organization  +