- Collecting and Analysing Information from SMCS
- Ensuring Credible Information
- Making Information Accessible
- Mobilising Citizens
Disaster Management Phase
Following the disastrous floods in 2016, the Loiret region in France highlighted the need for a common information system between administrative authorities to manage road traffic and incidents more effectively. The Département du Loiret and Orléans Métropole contracted SME Nextérité to develop a data platform to address this need. The platform serves as a direct data source for two web applications: one for road managers (ViaPro) and one for the general public (ViaFacil). These apps aim to improve road incident information, reduce traffic congestion, and ensure a safer environment for all road users. The European-funded BE-GOOD project (https://www.nweurope.eu/projects/project-search/begood/) supports the development and implementation of these data-driven services in the area of infrastructure and environment.In 2017, a challenge called "Continuity of traffic flow" was initiated to create a real-time information system about traffic conditions using Open Data and crowdsourcing. The aim was to develop innovative solutions like a web platform that provides a common set of data from different road managers to the public and private sectors, and to use multiple channels (such as apps, radio, TV, SMS, and social networks) to reach the maximum number of users. The use of crowdsourced data was encouraged to improve user information and infrastructure management responsiveness. The challenge's goal was to design an effective solution regardless of the technology used, as long as it could provide the required data through an API or other means.
What was the overall goal of the Use Case?
- The challenge was to create a “common pot” of data and information coming from a maximum number of data producers and road data managers to routinely handle them so that they can be used by a maximum of communication channels: radio, apps, vehicle guidance, social networks, etc.- Service co-design and citizen inclusion: The goal of this community engagement process is to integrate user input into the design of the traffic management solution, addressing the needs of various user categories and considering both everyday life and crisis contexts. By organizing co-design sessions and hosting events like Climathon, the authorities aim to gather ideas and feedback from the public and professionals alike. The main expectations include providing real-time traffic, accident, roadwork, flood, and route planning information, as well as other secondary features. This collaborative approach ensures the development of a tailored solution that benefits all users and fosters resilience to flood risks in the region.
What worked well and could be recommended to others?
- The digital and management transformations following the 2016 floods in Loiret, focusing on mobility and transport issues. The transformation concerned at least the relationship with the private sector and civil society, IT solutions development cycles and exploitation plans.
- The capitalisation - new target groups: The capitalization of the challenge Continuity of Traffic Flow strongly contributed to the ViaPro/ViaFacil uptake in the ecosystem previously identified and expanded its potential with new stakeholders.
- Service co-design and citizen inclusion- Market uptake and Service sustainability