Social media for emergency management - a good practice guide

  Wellington Region Emergency Management Office
  English
  2014
  Policy Makers, Practitioners
  Published
  After, During
  Social Media
  Intermediate, Starter
  https://www.wremo.nz/assets/Publications/Social-Media-for-Emergency-Management.pdf
  
  No 
  
  

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Created: 9 December 2021
Last edited: 14 August 2023

Social media for emergency management - a good practice guide

Source

Quick Facts

Publishing Organisation:

Wellington Region Emergency Management Office

Year:

2014

Languages:

English

Status:

Published

Covers Thematic

Social Media

Target audience

Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies

Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...

Audience experience level

Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf

Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf

Disaster Management Phase

After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery

During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response

Synopsis

No synopsis provided.

Linked to

• Technologies
None. See all Technologies.
• Use Cases
None. See all Use Cases.

The WREMO guideline provides relevant information on the development of a social media strategy and points out that the employees involved in a social media team must be appropriately trained in order to be able to react appropriately during emergency situations. In addition, it is made clear how resource-intensive the maintenance of a social media presence is and how this effort can be met technically and through good preparation.