Difference between revisions of "Social Media for Emergency Responders Application Note"

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'''BENEFITS OF SOCIAL MEDIA'''
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*Social media can benefit emergency responder agencies in a variety of ways.
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*Many agencies conduct two-way communication with the public using social media in order to build trust and credibility within a community and empower people to take an active role in their own safety.
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*This dialog can also help to establish agencies as an authoritative and accurate information source.
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*Furthermore, social media provides an additional but highly effective method for disseminating emergency information to a wide audience.
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*Law enforcement agencies experience improved situational awareness in many aspects of their daily operations through social media use.
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*Fire departments use social media as a tool to educate the public about fire safety and prevention, provide information during emergencies, and keep residents informed.
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*EMS agencies benefit from the information sharing and professional education that social media can facilitate.
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*These agencies can also post training photos and videos on social media networks.
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**This helps to establish the community’s trust in the services they provide to keep people safe.
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*For emergency managers, ongoing communication through social media can help the public be better prepared and cooperative during disasters and other emergencies.
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**This allows emergency managers and humanitarian agencies to be more effective and timely in their response and recovery efforts.
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Revision as of 13:29, 19 September 2022

Social Media for Emergency Responders Application Note

Source

Quick Facts

Publishing Organisation:
Homeland Security
Year:
2014
Languages:
English
Covers Thematic
  • Social Media Strategy A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress</br></br>Source:https://blog.hootsuite.com/how-to-create-a-social-media-marketing-plan
  • Technologies Software for interaction with, within or among communities in case of a disaster and for analysis of these interactions
    • Target audience
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
    • Audience experience level
  • Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
    • Disaster Management Phase
  • Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source: https://www.undrr.org/terminology/preparedness</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source: https://www.undrr.org/terminology/prevention
    • Synopsis

    No synopsis provided.

    Linked to


    This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence.

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