Difference between revisions of "Social Media and Disasters: Current Uses, Future Options, and Policy Considerations"
From LINKS Community Center
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|Audience Experience Level=Intermediate, Starter | |Audience Experience Level=Intermediate, Starter | ||
|Source Website=https://sgp.fas.org/crs/homesec/R41987.pdf | |Source Website=https://sgp.fas.org/crs/homesec/R41987.pdf | ||
− | |Abstract=Key facts : Social Media in disaster policies | + | |Abstract='''Potential use of Social Media''' |
+ | The use of social media for emergencies and disasters may be conceptualized as two broad categories. | ||
+ | * First, social media can be used somewhat passively to disseminate information and receive user feedback via incoming messages, wall posts, and polls. | ||
+ | * A second approach involves the systematic use of social media as an emergency management tool. | ||
+ | ''Systematic usage might include Public Safety and Crisis Information, Notifications, Emergency Warnings and Alerts, Situational Awareness and Citizen Communications, Requests for Assistance by citizens and Social Media and Recovery Efforts | ||
+ | |||
+ | '''Lessons Learned and Best Practices''' | ||
+ | There are a number of “lessons learned” and “best practices” when using social media for emergency management objectives. | ||
+ | These include the need to: | ||
+ | * identify target audiences for the applications, such as civilians, nongovernmental organizations, volunteers, and participating governments | ||
+ | * determine appropriate types of information for dissemination | ||
+ | * disseminate information the public is interested in (e.g. what phase the incident is in, etc.) | ||
+ | * identify any negative consequences arising from the application—such as the potential spread | ||
+ | |||
+ | '''Potential Policy Implications''' | ||
+ | While there may be some potential advantages to using social media for emergencies and disasters, there may also be some potential policy issues and drawbacks associated with its use; e.g. | ||
+ | * Inaccurate Information | ||
+ | * Malicious Use of Social Media During Disasters | ||
+ | * Technological Limitations | ||
+ | * Administrative Cost Considerations | ||
+ | - Privacy Issues | ||
+ | |||
+ | '''Please note: Access to the following links is currently only available for project partners''' | ||
+ | |||
+ | Key facts : Social Media in disaster policies | ||
https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G25_SM%20and%20disasters_policy%20considerations_extract_level2.pdf | https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G25_SM%20and%20disasters_policy%20considerations_extract_level2.pdf | ||
Revision as of 12:42, 16 September 2022
Created: 27 January 2022
Last edited: 14 August 2023
Last edited: 14 August 2023
Quick Facts
Publishing Organisation:
Congressional Research ServiceYear:
2011Primary Target Country:
United States of AmericaLanguages:
EnglishStatus:
PublishedCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
No synopsis provided.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
- None. See all Use Cases.
This report summarizes how social media have been used by US emergency management officials and agencies. It also examines the potential benefits (Public Safety and Crisis Information, Notifications, Emergency Warnings and Alerts, Situational Awareness and Citizen Communications, Requests for Assistance, Social Media and Recovery Efforts) as well as the implications, of using social media in the context of emergencies and disasters (Accurate Information, Malicious Use of Social Media During Disasters, Technological Limitations, Administrative Cost Considerations, Privacy Issues)