Difference between revisions of "Innovative Uses of Social Media in Emergency Management"

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* Therefore, by incorporating social media into their communications strategies, public safety organizations can leverage the power of these popular information-sharing technologies to enhance their efforts through all phases of an emergency.
 
* Therefore, by incorporating social media into their communications strategies, public safety organizations can leverage the power of these popular information-sharing technologies to enhance their efforts through all phases of an emergency.
  
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'''Social Media Implementation Methods'''
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􏰖 􏰞􏰒􏰈􏰅􏰎􏰈 􏰅 􏰔􏰂􏰓􏰈􏰒􏰍􏰅􏰍􏰃􏰈 􏰐􏰎􏰒􏰙􏰃􏰎􏰙􏰒􏰈 􏰗􏰂􏰒 􏰅􏰌􏰌􏰒􏰂􏰓􏰅􏰆􏰐
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􏰖 􏰞􏰒􏰈􏰅􏰎􏰈 􏰅 􏰔􏰂􏰓􏰈􏰒􏰍􏰅􏰍􏰃􏰈 􏰐􏰎􏰒􏰙􏰃􏰎􏰙􏰒􏰈 􏰗􏰂􏰒 􏰅􏰌􏰌
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* Develop a strategic plan
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* Establish and adopt policies
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* Establish a Social Media Presence
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* Manage Expectations
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* Establish a concept of operations
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* Distribute timely and frequent updates
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* Coordinate with partnering organisations
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* Actively monitor Social Media Content
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* Evaluate public information
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* Utilize maps to increase visual context
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* Engage with Digital Volunteers Organizations and Virtual Operations Support Teams (VOST)
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* Improve Community Awareness
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* Plan for loss of connectivity
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* Engage with community members after an incident
 
􏰖 􏰊􏰉􏰈􏰍􏰎􏰄􏰗􏰘 􏰉􏰈􏰐􏰄􏰒􏰈􏰉 􏰐􏰂􏰃􏰄􏰅􏰆 􏰋􏰈􏰉􏰄􏰅 􏰃􏰏􏰅􏰍􏰍􏰈􏰆􏰐 􏰅􏰍􏰉 􏰌􏰒􏰂􏰃􏰈􏰐􏰐􏰈􏰐
 
􏰖 􏰊􏰉􏰈􏰍􏰎􏰄􏰗􏰘 􏰉􏰈􏰐􏰄􏰒􏰈􏰉 􏰐􏰂􏰃􏰄􏰅􏰆 􏰋􏰈􏰉􏰄􏰅 􏰃􏰏􏰅􏰍􏰍􏰈􏰆􏰐 􏰅􏰍􏰉 􏰌􏰒􏰂􏰃􏰈􏰐􏰐􏰈􏰐
 
􏰑􏰈􏰓􏰈􏰆􏰂􏰌 􏰅 􏰁􏰎􏰒􏰅􏰎􏰈􏰔􏰄􏰃 􏰕􏰆
 
􏰑􏰈􏰓􏰈􏰆􏰂􏰌 􏰅 􏰁􏰎􏰒􏰅􏰎􏰈􏰔􏰄􏰃 􏰕􏰆
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'''Please note: Access to the  following link is currently only available for project partners'''
 
'''Please note: Access to the  following link is currently only available for project partners'''
  
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Social Media Implementation Methods
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Social Media Implementation Methods and Descriptions
 
https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G20_Social%20Media%20Implementation_for%20autorities_extract_level1.pdf
 
https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G20_Social%20Media%20Implementation_for%20autorities_extract_level1.pdf
 
|Is Archived=No
 
|Is Archived=No

Revision as of 11:40, 16 September 2022

Innovative Uses of Social Media in Emergency Management

Source

Quick Facts

Publishing Organisation:
Science and Technology Directorate of the United States Department of Homeland Security
Year:
2013
Primary Target Country:
United States of America
Languages:
English
Covers Thematic
  • Crisis communication Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick and detailed communication is critical.</br></br></br>Source: www.techtarget.com/searchdisasterrecovery/definition/crisis-communication
  • Crowdsourcing Describes a distributed problem-solving model where the task of solving a challenge or developing an idea get “outsourced” to a crowd. It implies tapping into “the wisdom of the crowd”.</br></br>Source:DRS Glossary v2.0 LINKS 181220.xlsx
  • Social Media Strategy A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress</br></br>Source:https://blog.hootsuite.com/how-to-create-a-social-media-marketing-plan
  • Technologies Software for interaction with, within or among communities in case of a disaster and for analysis of these interactions
    • Target audience
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
    • Audience experience level
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
    • Disaster Management Phase
  • After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
  • During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
    • Synopsis

    No synopsis provided.

    Linked to


    Not a guideline as such but an assessment and validation report on the innovative use of social media in emergency management. Contains a list of best-practices for implementation of SM in emergency management as well as a short literature review, list of different social media 'types' and six case studies of innovative use of social media.

    Retrieved from "https://links.communitycenter.eu/index.php?title=Innovative_Uses_of_Social_Media_in_Emergency_Management&oldid=6935"