Difference between revisions of "Guidelines for the use of social media in emergencies (ISO 22329:2021)"
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|Target Audience=Policy Makers, Practitioners | |Target Audience=Policy Makers, Practitioners | ||
|Status=Published | |Status=Published | ||
− | + | |Covers Thematic=Crisis communication, Legal/Standards | |
− | |Covers Thematic=Legal/Standards | + | |Audience Experience Level=Intermediate |
− | |Audience Experience Level=Intermediate | ||
|Source Website=https://www.iso.org/standard/50066.html | |Source Website=https://www.iso.org/standard/50066.html | ||
− | | | + | |Synopsis=This document provides guidance on how social media can be integrated into communication in emergency management. |
− | + | ||
− | Having effective communication among organizations and with the public are important aspects of emergency management | + | * Having effective communication among organizations and with the public are important aspects of emergency management. |
− | It is important that organizations recognize | + | * It is important that organizations recognize the potential benefits and threats inherent when using social media in their communication strategy, including crisis communication. |
− | + | * Social media can improve situational awareness and communication capability and help citizens support each other during an emergency or crisis. | |
+ | * Social media can also spread inaccurate information regarding an incident and the response to an incident. | ||
+ | * Organizations that have the capability to monitor and use social media can take advantage of the potential benefits and counteract the potential negative consequences that can arise from social media. | ||
+ | |||
Preview | Preview | ||
− | https://www.iso.org/obp/ui/#iso:std:iso:22329:ed-1:v1:en | + | *https://www.iso.org/obp/ui/#iso:std:iso:22329:ed-1:v1:en |
+ | |||
Glossary of terms related to security and resilience | Glossary of terms related to security and resilience | ||
+ | *https://www.iso.org/obp/ui/#iso:std:iso:22300:ed-3:v1:en | ||
− | |||
− | Note: | + | '''Note: |
− | Only informative sections of standards are publicly available. To view the full content, you will need to purchase the standard from your national ISO member or the ISO Store. | + | Only informative sections of standards are publicly available. To view the full content, you will need to purchase the standard from your national ISO member or the ISO Store.''' |
|Is Archived=No | |Is Archived=No | ||
+ | |Disaster Management Phase=Before, During, After | ||
}} | }} | ||
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Latest revision as of 11:36, 16 January 2023
Created: 25 August 2022
Last edited: 16 January 2023
Last edited: 16 January 2023
Quick Facts
Publishing Organisation:
ISO/TC 292 Security and resilienceYear:
2021Languages:
EnglishStatus:
PublishedCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
This document provides guidance on how social media can be integrated into communication in emergency management.
- Having effective communication among organizations and with the public are important aspects of emergency management.
- It is important that organizations recognize the potential benefits and threats inherent when using social media in their communication strategy, including crisis communication.
- Social media can improve situational awareness and communication capability and help citizens support each other during an emergency or crisis.
- Social media can also spread inaccurate information regarding an incident and the response to an incident.
- Organizations that have the capability to monitor and use social media can take advantage of the potential benefits and counteract the potential negative consequences that can arise from social media.
Preview
Glossary of terms related to security and resilience
Note:
Only informative sections of standards are publicly available. To view the full content, you will need to purchase the standard from your national ISO member or the ISO Store.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
- None. See all Use Cases.