Difference between revisions of "EmerGent - Guidelines to increase the benefit of social media in emergencies"
From LINKS Community Center
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|Audience Experience Level=Intermediate, Starter | |Audience Experience Level=Intermediate, Starter | ||
|Source Website=http://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf | |Source Website=http://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf | ||
− | |Abstract=Comprehensive advice for Citizens | + | |Abstract='''Guidelines for citizens''' |
+ | |||
+ | '''General Aspects while using social media''' | ||
+ | * Interact with respect and courtesy | ||
+ | * You are responsible for your writing, think of possible consequences | ||
+ | * Protect your privacy and check the privacy settings | ||
+ | * Respect intellectual property rights, including pictures, graphics, audio and video files | ||
+ | Add references, Make quotations marked, Specify sources, Without approval do not talk about a third person | ||
+ | * Verify your information before posting | ||
+ | * Correct a mistake if you made one | ||
+ | |||
+ | '''Before an emergency''' | ||
+ | * Be prepared: | ||
+ | * Know the social media accounts of your local and national ES and follow them. This will help find real-time information during an emergency. | ||
+ | * Read what to expect from Emergency Services in social media. | ||
+ | o Are they always online? | ||
+ | |||
+ | o Do they reply to posts in social media? | ||
+ | |||
+ | o Look for apps that Emergency Services provide and download them to stay informed during an emergency | ||
+ | |||
+ | * Follow the information from Emergency Services on how to prevent and stay safe during | ||
+ | emergencies | ||
+ | |||
+ | |||
+ | '''During an emergency''' | ||
+ | * Stay up-to-date | ||
+ | - Follow official accounts and local organizations to get information updates | ||
+ | * Social media does not replace 112 | ||
+ | - Remember you can use social media for information updates, but it does not replace emergency calls. If in danger, always call 112 first. | ||
+ | *Be responsible and avoid spreading rumors! | ||
+ | |||
+ | When you post information about an emergency in social media: | ||
+ | * Always mention the Emergency Services account or include any already used hashtags. | ||
+ | When possible, report a location and use photos | ||
+ | * Tell only facts and don’t send information you are not certain about | ||
+ | * Share only official and reliable information and avoid spreading rumors! | ||
+ | o The spreading of false information can threaten the smooth deployment of rescue teams and put you and your relatives at additional risk. | ||
+ | * If you spot or shared false information, please correct it | ||
+ | * Forward received official messages to your contacts or share them | ||
+ | |||
+ | |||
+ | '''Volunteering initiatives''' | ||
+ | * Look for emergent volunteer initiatives in Facebook groups, Google crisis maps or trusted users in Twitter; they may help to increase the impact of your activities! | ||
+ | * If you intend to initiate your emergent volunteer initiative, please check for existing initiatives first and carefully chose the scope of your possible contribution. | ||
+ | |||
+ | |||
+ | '''After an emergency''' | ||
+ | * Follow official accounts and local organizations to get information updates | ||
+ | * Communicate even after a crisis and use social media for the processing of the event | ||
+ | * Give feedback to the authorities | ||
+ | * Restore missing contact and ask for welfare of family and friends | ||
+ | * Help others reconstructing/handling the event | ||
+ | |||
+ | |||
+ | Comprehensive advice for Citizens | ||
https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G01_tips%20for%20citizens_extract_level1.pdf | https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G01_tips%20for%20citizens_extract_level1.pdf | ||
Revision as of 16:18, 15 September 2022
Created: 3 December 2021
Last edited: 14 August 2023
Last edited: 14 August 2023
Quick Facts
Publishing Organisation:
EmerGent FP7 ProjectYear:
2017Languages:
EnglishStatus:
PublishedCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
No synopsis provided.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
Recommended reading:
A set of guidelines mainly intended for emergency services & public authorities how to communicate in social media and help to decrease the uncertainty with this new, changing and maybe unfamiliar medium. Data protection is also addressed.