Difference between revisions of "EmerGent - Guidelines to increase the benefit of social media in emergencies"

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Line 11: Line 11:
  
 
Prepare to start using social media  
 
Prepare to start using social media  
 +
 
- Consider the legal implications  
 
- Consider the legal implications  
 
- Consider the needs in human and financial resources
 
- Consider the needs in human and financial resources
Line 20: Line 21:
  
 
Before an emergency  
 
Before an emergency  
 +
 
- Provide information about your organization, its operations and emergency prevention and preparation
 
- Provide information about your organization, its operations and emergency prevention and preparation
 
- Raise awareness on the use of social media
 
- Raise awareness on the use of social media
Line 27: Line 29:
  
 
During an emergency  
 
During an emergency  
 +
 
- Understand how social media is used by citizens during emergencies
 
- Understand how social media is used by citizens during emergencies
 
- Establish communication with the public
 
- Establish communication with the public
Line 35: Line 38:
  
 
After an emergency  
 
After an emergency  
 +
 
- Continue the communication with the citizens  
 
- Continue the communication with the citizens  
 
- Evaluate your social media use during the emergency
 
- Evaluate your social media use during the emergency

Revision as of 14:48, 13 June 2022

Quick Facts

Publishing Organisation:
EmerGent FP7 Project
Year:
2017
Languages:
English
Status:
Published
Covers Thematic
  • Social Media
  • VOST Virtual Operations Support Team</br></br>Experts in dealing with social media, the acquisition, processing and presentation of digital information. They can search through and check images, videos and text contributions on various platforms for relevant facts and prepare the information for the responsible authorities, e.g. separate important from unimportant or incorrect information.
  • Target audience
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Audience experience level
    Disaster Management Phase
  • Prevention
  • Preparedness
  • Response
  • Recovery
  • Synopsis

    No synopsis provided.

    Linked to


    A set of guidelines for emergency services & public authorities how to communicate in social media and help to decrease the uncertainty with this new, changing and maybe unfamiliar medium.