Social Media in an Emergency: A Best Practice Guide

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Social Media in an Emergency: A Best Practice Guide

Source

Quick Facts

Publishing Organisation:
Wellington Region CDEM Group
Year:
2012
Languages:
English
Status:
Published
Covers Thematic
  • Social Media
  • VOST Virtual Operations Support Team</br></br>Experts in dealing with social media, the acquisition, processing and presentation of digital information. They can search through and check images, videos and text contributions on various platforms for relevant facts and prepare the information for the responsible authorities, e.g. separate important from unimportant or incorrect information.
    • Target audience
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
    • Audience experience level
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
    • Disaster Management Phase
  • Response
    • Synopsis

    No synopsis provided.

    Linked to

    This guide is based on the experience from CDEM-Groups (Civil Defence Emergency Management Groups) in New Zealand which are already using social media in crisis management. The focus of the guide is to provide practical advice for using social media during the response phase. The ‘readiness phase’ is only included where actions or decisions need to be made to plan for and prepare for the use of social media during an emergency. It includes a lot of additional sources and practical checklists.

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