Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry: Difference between revisions

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|Disaster Management Phase=Response
|Disaster Management Phase=Response
|Covers Thematic=Social Media
|Covers Thematic=Social Media
|Audience Experience Level=Intermediate
|Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/
|Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/
|Abstract=Key facts Crisis Communication Team & Plan:
|Abstract=Key facts Crisis Communication Team & Plan:

Revision as of 15:53, 14 June 2022

Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry

Source

Quick Facts

Publishing Organisation:
IATA
Year:
2018
Languages:
English
Status:
Published
Covers Thematic
  • Social Media
    • Target audience
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Industry
    • Audience experience level
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
    • Disaster Management Phase
  • Response
    • Synopsis

    No synopsis provided.

    Linked to

    These free guidelines and best practices are meant to support the communications departments of airlines, airports and manufacturers in dealing with the news media after an aviation accident in the digital age.

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