From LINKS Community Center
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| |Target Audience=Businesses, Policy Makers, Practitioners | | |Target Audience=Businesses, Policy Makers, Practitioners |
| |Status=Published | | |Status=Published |
| |Disaster Management Phase=After, During | | |Disaster Management Phase=During,After |
| |Covers Thematic=Crisis communication, Social Media Team building | | |Covers Thematic=Crisis communication, Social Media Team building |
| |Audience Experience Level=Intermediate | | |Audience Experience Level=Intermediate |
Revision as of 12:40, 7 December 2022
Created: 9 December 2021
Last edited: 30 January 2023
Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry
Quick Facts
Publishing Organisation:
International Air Traffic Association (IATA)
Year:
2018
Languages:
English
Status:
Published
Covers Thematic
Crisis communication Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick and detailed communication is critical.</br></br></br>Source: www.techtarget.com/searchdisasterrecovery/definition/crisis-communication
Social Media Team building Social Media team building comprises the member's roles and competences, training requirements, as well as financial and organizational prerequisites
Target audience
Businesses companies, local business networks, solution providers, suppliers of goods and services
Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
Disaster Management Phase
During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
Synopsis
No synopsis provided.
