ITU Guidelines for national emergency telecommunication plan: Difference between revisions

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To ensure this inclusiveness, the following considerations are required:
To ensure this inclusiveness, the following considerations are required:
* Public address systems:
* Public address systems:
o Alerts in audio and visual formats through public loudspeakers and electronic displays
**Alerts in audio and visual formats through public loudspeakers and electronic displays
o Sirens can be accompanied by flashing lights to denote the nature and level of threat.
**Sirens can be accompanied by flashing lights to denote the nature and level of threat.
* Radios:
* Radios:
o Radios can be used with attachments or with special features to enable use by people who are deaf or hard of hearing.
**Radios can be used with attachments or with special features to enable use by people who are deaf or hard of hearing.
* Television:
* Television:
o Employing closed captioning or subtitling in local languages can make audio commentary accessible to people who have hearing impairments or do not understand the language.
**Employing closed captioning or subtitling in local languages can make audio commentary accessible to people who have hearing impairments or do not understand the language.
o  In addition, sign language interpreters should be used when providing televised information about a disaster or emergency situation.
**In addition, sign language interpreters should be used when providing televised information about a disaster or emergency situation.
* SMS:
* SMS:
o If information is sent out only as SMS, people who need non-visual inputs and don’t have access to high-end devices that can convert text to other formats such as audio will be excluded.
**If information is sent out only as SMS, people who need non-visual inputs and don’t have access to high-end devices that can convert text to other formats such as audio will be excluded.
* E-mail:
* E-mail:
o Notifications should be enabled in multiple languages.
**Notifications should be enabled in multiple languages.
o The software should be designed as per accessibility guidelines to enable it to operate seamlessly with a user’s assistive technology. o Use of graphics within the alert may assist people who have trouble understanding the language, children and individuals with cognitive disabilities.
**The software should be designed as per accessibility guidelines to enable it to operate seamlessly with a user’s assistive technology. o Use of graphics within the alert may assist people who have trouble understanding the language, children and individuals with cognitive disabilities.
* Social Media
* Social Media
o Social media sites should also be designed to be accessible and to work with a user’s assistive technology.
**Social media sites should also be designed to be accessible and to work with a user’s assistive technology.
o Finally, although the new versions of the most popular social networks are offering accessibility features, it is important that the agencies publishing emergency information on these platforms know about electronic content accessibility to ensure that the messages are accessible.
**Finally, although the new versions of the most popular social networks are offering accessibility features, it is important that the agencies publishing emergency information on these platforms know about electronic content accessibility to ensure that the messages are accessible.
* Websites:
* Websites:
o Websites providing disaster management information must be tested for accessibility to ensure that persons with disabilities do not face barriers in accessing the important information shared on the website.
**Websites providing disaster management information must be tested for accessibility to ensure that persons with disabilities do not face barriers in accessing the important information shared on the website.




Revision as of 16:57, 16 September 2022

ITU Guidelines for national emergency telecommunication plan

Source

Quick Facts

Publishing Organisation:
International Telecommunication Union (ITU)
Year:
2020
Languages:
English
Status:
Published
Covers Thematic
  • Crisis communication Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick and detailed communication is critical.</br></br></br>Source: www.techtarget.com/searchdisasterrecovery/definition/crisis-communication
  • Technologies Software for interaction with, within or among communities in case of a disaster and for analysis of these interactions
  • Vulnerable groups Those groups that, due to physical, social, economic and environmental factors or processes, are more exposed and susceptible to the impacts of hazards.
    • Target audience
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
    • Audience experience level
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
  • Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
    • Disaster Management Phase
  • After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
  • Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source: https://www.undrr.org/terminology/preparedness</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source: https://www.undrr.org/terminology/prevention
  • During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
    • Synopsis

    No synopsis provided.

    Linked to

    Guidelines/report with the purpose of assisting national authorities and policymakers to develop a framework that guides countries on how to develop a strategic plan to support and enable the continued use of telecommunication and information and communication technology (ICT) networks and services in all four disaster management phases. Section 8 describes the measures and activities that should be considered to help people with specific needs during emergencies, including children, the elderly, and persons with disabilities.

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