Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry: Difference between revisions

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|Status=Published
|Status=Published
|Disaster Management Phase=Response
|Disaster Management Phase=Response
|Covers Thematic=Social Media
|Covers Thematic=Social Media, Crowdsourcing
|Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/
|Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/
|Is Archived=No
|Is Archived=No

Revision as of 13:56, 16 February 2022

Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry

Source

Quick Facts

Publishing Organisation:
IATA
Year:
2018
Languages:
English
Status:
Published
Covers Thematic
  • Social Media
  • Crowdsourcing Describes a distributed problem-solving model where the task of solving a challenge or developing an idea get “outsourced” to a crowd. It implies tapping into “the wisdom of the crowd”.</br></br>Source:DRS Glossary v2.0 LINKS 181220.xlsx
    • Target audience
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Industry
    • Audience experience level
    Disaster Management Phase
  • Response
    • Synopsis

    No synopsis provided.

    Linked to

    These free guidelines and best practices are meant to support the communications departments of airlines, airports and manufacturers in dealing with the news media after an aviation accident in the digital age.

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