I profili social del Dipartimento della Protezione Civile: Difference between revisions

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|Covers Thematic=Community management, Crisis communication, Crowdsourcing, Legal/Standards, Social Media Strategy, Vulnerable groups
|Covers Thematic=Community management, Crisis communication, Crowdsourcing, Legal/Standards, Social Media Strategy, Vulnerable groups
|Audience Experience Level=Starter, Intermediate
|Audience Experience Level=Starter, Intermediate
|Source Website=: https://www.protezionecivile.gov.it/it/media-e-comunicazione/social
|Source Website=https://www.protezionecivile.gov.it/it/media-e-comunicazione/social
|Synopsis=* I profili social del Dipartimento della Protezione Civile della Presidenza del Consiglio dei Ministri sono strumenti importanti per informare e sensibilizzare ai temi di protezione civile seguendo le diverse fasi dell’attività: previsione, prevenzione, riduzione dei rischi, gestione e superamento delle emergenze. * L’informazione e la comunicazione di protezione civile rivestono carattere di pubblica utilità e si declinano quindi in una logica multi-canale per raggiungere tutti i cittadini.
|Synopsis=* I profili social del Dipartimento della Protezione Civile della Presidenza del Consiglio dei Ministri sono strumenti importanti per informare e sensibilizzare ai temi di protezione civile seguendo le diverse fasi dell’attività: previsione, prevenzione, riduzione dei rischi, gestione e superamento delle emergenze. * L’informazione e la comunicazione di protezione civile rivestono carattere di pubblica utilità e si declinano quindi in una logica multi-canale per raggiungere tutti i cittadini.
* Per questa ragione, al sito istituzionale del Dipartimento, che rimane lo spazio in cui sono pubblicati tutti i contenuti istituzionali, si affiancano altri siti dedicati a campagne, progetti, attività specifiche e la presenza sulle principali piattaforme di social networking/social media.
* Per questa ragione, al sito istituzionale del Dipartimento, che rimane lo spazio in cui sono pubblicati tutti i contenuti istituzionali, si affiancano altri siti dedicati a campagne, progetti, attività specifiche e la presenza sulle principali piattaforme di social networking/social media.

Revision as of 13:25, 2 February 2023

Quick Facts

Publishing Organisation:
Dipartimento della Protezione Civile
Year:
2022
Primary Target Country:
Italy
Languages:
Italian
Status:
Published
Covers Thematic
  • Community management Community Management in Social Media is the active component of interacting with your community of followers, fans and target audience across your social media platforms. This includes active listening, which is an important element of engaging with your followers to understand their wants and needs regarding your services.</br></br>Source: www.clearvoice.com/blog/community-management-social-media-management/
  • Crisis communication Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick and detailed communication is critical.</br></br></br>Source: www.techtarget.com/searchdisasterrecovery/definition/crisis-communication
  • Crowdsourcing Describes a distributed problem-solving model where the task of solving a challenge or developing an idea get “outsourced” to a crowd. It implies tapping into “the wisdom of the crowd”.</br></br>Source:DRS Glossary v2.0 LINKS 181220.xlsx
  • Legal/Standards Legal Requirement means any federal, state, local, municipal, foreign or other law, statute, constitute, principle of common law, resolution, ordinance, code, edict, decree, rule, regulation, ruling or requirement issued, enacted, adopted, promulgated, implemented or otherwise put into effect by or under the authority of any Governmental Body. </br></br>Source: https://www.lawinsider.com/dictionary/legal-requirement</br></br>Standards are voluntary documents that set out specifications, procedures and guidelines that aim to ensure products, services, and systems are safe, consistent, and reliable. They cover a variety of subjects, including consumer products and services, the environment, construction, energy and water utilities, and more.</br></br>Source: https://www.standards.org.au/standards-development/what-is-standard
  • Social Media Strategy A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress</br></br>Source:https://blog.hootsuite.com/how-to-create-a-social-media-marketing-plan
  • Vulnerable groups Those groups that, due to physical, social, economic and environmental factors or processes, are more exposed and susceptible to the impacts of hazards.
  • Target audience
  • Civil Society Civil society is a target group in LINKS which comprises citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations
  • Media The term media refers to any means of distribution, dissemination or interpersonal, mass or group communication of works, documents, or written, visual, audio or audiovisual messages (such as radio, television, cinema, Internet, press, telecommunications, etc.)</br></br>Entities using multiple communication channels are often called Media
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
  • Audience experience level
  • Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
  • Disaster Management Phase
  • Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source: https://www.undrr.org/terminology/preparedness</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source: https://www.undrr.org/terminology/prevention
  • During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
  • Synopsis
    • I profili social del Dipartimento della Protezione Civile della Presidenza del Consiglio dei Ministri sono strumenti importanti per informare e sensibilizzare ai temi di protezione civile seguendo le diverse fasi dell’attività: previsione, prevenzione, riduzione dei rischi, gestione e superamento delle emergenze. * L’informazione e la comunicazione di protezione civile rivestono carattere di pubblica utilità e si declinano quindi in una logica multi-canale per raggiungere tutti i cittadini.
    • Per questa ragione, al sito istituzionale del Dipartimento, che rimane lo spazio in cui sono pubblicati tutti i contenuti istituzionali, si affiancano altri siti dedicati a campagne, progetti, attività specifiche e la presenza sulle principali piattaforme di social networking/social media.
    • Il Dipartimento è presente su Twitter e Facebook come @DPCgov, su YouTube e Flickr come Dipartimento Protezione Civile.

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