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[[File:Header of the Citizens Handbook on accessibility.png|alt=This is a photo of the header of the Citizens Handbook on Accessibility|center|frameless]]
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<h1>[[File:Including_Citizens_Handbook.svg|alt=Logo of the Including Citizens Handbook|frameless|link=|120px]] Including Citizens Handbook</h1>


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==== About the Handbook ====
The Including Citizens Handbook is a digital toolkit specifically addressing Disaster Management Organizations, first responders, and decision makers. It can also be used by businesses and academic researchers. The product has a two-fold aim:
# It provides insights and instructions on how to communicate with citizens on disaster management processes by using social media platforms. Multiple resources, tools, and guidelines are designed to cover different vulnerability profiles.
# It provides guidance on how Disaster Management Organizations can include citizens and their unique resources and skills into disaster management processes.


The Including Citizens’ Handbook provides a toolkit that targets communication to citizens with diverse needs of information on disaster management processes. The targeted stakeholders are schools (students and teachers), universities, local authorities and experts in the field of risk management, local citizens, and LINKS partners.


The Including Citizens’ Handbook contains resources for a wide range of individuals, from trained people such as volunteers to citizens with a variety of vulnerability profiles. For this purpose, it is divided into four thematic areas, with each one providing in depth insight into disaster management and operation procedures per case:
The Including Citizens Handbook is divided in four sections, each providing in-depth insights into disaster management and operation procedures:
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===== 1. Communicating Risk =====
“Communicating Risk” focuses on how to best raise awareness and motivate protective actions among different types of citizens. The chapter is relevant for people working with risk communication before, during and after a hazard.
<div class="product-link mt-2">[https://rise.articulate.com/share/qW0PLoKxIDt-MpiL8J7YGLefRZhJMHT1# Take part in the “Communicating Risk” course]</div>
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<div>[[File: Handbook Communicating Risk.png|frameless|alt=Section 1 of the Handbook - Communicating Risk.|link=|500px]]</div>
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# Increasing awareness
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# Making information accessible
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# Mobilising citizens
<div>[[File: Handbook Making Information Accessible.png|frameless|alt=Section 2 of the Handbook - Making Information Accessible.|link=|500px]]</div>
# Mobilising volunteers
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===== 2. Making Information Accessible =====
“Making Information Accessible” deals with several aspects related to the accessibility of information in different phases of disaster management. It covers multiple vulnerability profiles and provides solutions and guidelines on how to effectively spread messages via social media on issues concerning good-practices and so on.
<div class="product-link mt-2">[https://rise.articulate.com/share/ZIoJbdO61h2OLJFWFhGA9xOPTtuSBDGd# Take part in the Accessibility course]</div>
<div class="product-link">[https://cloud.links.communitycenter.eu/index.php/s/8aKFAZkTdyNx3AW Read the “Making Information Accessible” handbook as PDF]</div>
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<center>{{#widget:Button|url=https://cloud.links.communitycenter.eu/index.php/s/Dqikbek2YkHx83T|text=Access Citizen's Handbook - Making information accessible|newtab=true}}</center>
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===== 3. Mobilizing Citizens =====
“Mobilizing Citizens” deals with the physical mobilisation of citizens before, during and after a hazard, but it also covers aspects related to the mobilisation of aid as well as social activism. It provides guidelines, insights, and tools for different types of practitioners.
<div class="product-link mt-2">[https://rise.articulate.com/share/AilpJU9QizBV1RcGdC6vvmD4nbb0gF-b# Take part in the Mobility course]</div>
<div class="product-link">[https://cloud.links.communitycenter.eu/index.php/s/FrK6TP9Gd7yypek Read the “Mobilizing Citizens” handbook as PDF]</div>
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<div>[[File: Handbook Mobilizing Citizens.png|frameless|alt=Section 3 of the Handbook - Mobilizing Citizens.|link=|500px]]</div>
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<div id="mobilizing_volunteers" class="bp-section ich-section">
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<div>[[File: Handbook Mobilizing Volunteers.png|frameless|alt=Section 4 of the Handbook - Mobilizing Volunteers.|link=|500px]]</div>
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===== 4. Mobilizing Volunteers =====
“Mobilizing Volunteers” is concerned with different aspects of how Disaster Management Organizations can leverage digital platforms to coordinate and mobilize spontaneous volunteers. Here, Disaster Management Organizations can learn how to use these platforms to, for example, onboard spontaneous volunteers.
<div class="product-link mt-2">[https://rise.articulate.com/share/K6GSzr-Il0UWs-Xy4uX4HunxZChniZSV# Take part in the “Mobilizing Volunteers” course]</div>
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==== Contact ====
If you would like to learn more about the Including Citizens Handbook, contact Camilla Froio (camilla.froio<span style="display:none" aria-hidden="true">__</span>@unifi.it) or Nina Baron (niba<span style="display:none" aria-hidden="true">__</span>@kp.dk).
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Latest revision as of 14:50, 6 December 2023

Logo of the Including Citizens Handbook Including Citizens Handbook

About the Handbook

The Including Citizens Handbook is a digital toolkit specifically addressing Disaster Management Organizations, first responders, and decision makers. It can also be used by businesses and academic researchers. The product has a two-fold aim:

  1. It provides insights and instructions on how to communicate with citizens on disaster management processes by using social media platforms. Multiple resources, tools, and guidelines are designed to cover different vulnerability profiles.
  2. It provides guidance on how Disaster Management Organizations can include citizens and their unique resources and skills into disaster management processes.


The Including Citizens Handbook is divided in four sections, each providing in-depth insights into disaster management and operation procedures:

1. Communicating Risk

“Communicating Risk” focuses on how to best raise awareness and motivate protective actions among different types of citizens. The chapter is relevant for people working with risk communication before, during and after a hazard.

Section 1 of the Handbook - Communicating Risk.
Section 2 of the Handbook - Making Information Accessible.
2. Making Information Accessible

“Making Information Accessible” deals with several aspects related to the accessibility of information in different phases of disaster management. It covers multiple vulnerability profiles and provides solutions and guidelines on how to effectively spread messages via social media on issues concerning good-practices and so on.

3. Mobilizing Citizens

“Mobilizing Citizens” deals with the physical mobilisation of citizens before, during and after a hazard, but it also covers aspects related to the mobilisation of aid as well as social activism. It provides guidelines, insights, and tools for different types of practitioners.

Section 3 of the Handbook - Mobilizing Citizens.
Section 4 of the Handbook - Mobilizing Volunteers.
4. Mobilizing Volunteers

“Mobilizing Volunteers” is concerned with different aspects of how Disaster Management Organizations can leverage digital platforms to coordinate and mobilize spontaneous volunteers. Here, Disaster Management Organizations can learn how to use these platforms to, for example, onboard spontaneous volunteers.

Contact

If you would like to learn more about the Including Citizens Handbook, contact Camilla Froio (camilla.froio@unifi.it) or Nina Baron (niba@kp.dk).