Social Media Policy - Croce Rossa Italiana

  Italy
  CROCE ROSSA ITALIANA
  Italian
  2021
  Civil Society, Media, Practitioners
  
  Before, During
  Community management, Crisis communication, Legal/Standards, Social Media Strategy
  Starter
  https://cri.it/wp-content/uploads/2021/09/134.21-approvazione-Social-media-policy.pdf
  * La presente policy – quale regolamento dell’Associazione della Croce Rossa Italiana - ODV – contiene le informazioni rivolte sia all’esterno che all’interno dell’Associazione individuando le principali norme di comportamento che gli utenti, i dipendenti, i Volontari, ivi compresi i Presidenti e i consiglieri, ad ogni livello, sono tenuti ad osservare nel momento in cui accedono ai propri profili social.

• • Regole di utilizzo, di conversazione e moderazione per gli utenti
  • Risposte a quesiti o messaggi
  • Privacy e trattamento dei dati personali
  • Disposizioni per i Volontari e per i lavoratori dell’AssociazioneProperty "Synopsis" (as page type) with input value "* La presente policy – quale regolamento dell’Associazione della Croce Rossa Italiana - ODV – contiene le informazioni rivolte sia all’esterno che all’interno dell’Associazione individuando le principali norme di comportamento che gli utenti, i dipendenti, i Volontari, ivi compresi i Presidenti e i consiglieri, ad ogni livello, sono tenuti ad osservare nel momento in cui accedono ai propri profili social.</br>** Regole di utilizzo, di conversazione e moderazione per gli utenti</br>** Risposte a quesiti o messaggi</br>** Privacy e trattamento dei dati personali</br>** Disposizioni per i Volontari e per i lavoratori dell’Associazione" contains invalid characters or is incomplete and therefore can cause unexpected results during a query or annotation process.

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Created: 2 February 2023
Last edited: 14 August 2023

Social Media Policy - Croce Rossa Italiana

Source

Quick Facts

Publishing Organisation:

CROCE ROSSA ITALIANA

Year:

2021

Primary Target Country:

Italy

Languages:

Italian

Covers Thematic

Community management Community Management in Social Media is the active component of interacting with your community of followers, fans and target audience across your social media platforms. This includes active listening, which is an important element of engaging with your followers to understand their wants and needs regarding your services.</br></br>Source: www.clearvoice.com/blog/community-management-social-media-management/

Crisis communication Crisis communication is a strategic approach to corresponding with people and organizations during a disruptive event. When a crisis occurs, proactive, quick and detailed communication is critical.</br></br></br>Source: www.techtarget.com/searchdisasterrecovery/definition/crisis-communication

Legal/Standards Legal Requirement means any federal, state, local, municipal, foreign or other law, statute, constitute, principle of common law, resolution, ordinance, code, edict, decree, rule, regulation, ruling or requirement issued, enacted, adopted, promulgated, implemented or otherwise put into effect by or under the authority of any Governmental Body. </br></br>Source: https://www.lawinsider.com/dictionary/legal-requirement</br></br>Standards are voluntary documents that set out specifications, procedures and guidelines that aim to ensure products, services, and systems are safe, consistent, and reliable. They cover a variety of subjects, including consumer products and services, the environment, construction, energy and water utilities, and more.</br></br>Source: https://www.standards.org.au/standards-development/what-is-standard

Social Media Strategy A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress</br></br>Source:https://blog.hootsuite.com/how-to-create-a-social-media-marketing-plan

Target audience

Civil Society Civil society is a target group in LINKS which comprises citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations

Media The term media refers to any means of distribution, dissemination or interpersonal, mass or group communication of works, documents, or written, visual, audio or audiovisual messages (such as radio, television, cinema, Internet, press, telecommunications, etc.)</br></br>Entities using multiple communication channels are often called Media

Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...

Audience experience level

Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf

Disaster Management Phase

Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source: https://www.undrr.org/terminology/preparedness</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source: https://www.undrr.org/terminology/prevention

During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response

Synopsis

• La presente policy – quale regolamento dell’Associazione della Croce Rossa Italiana - ODV – contiene le informazioni rivolte sia all’esterno che all’interno dell’Associazione individuando le principali norme di comportamento che gli utenti, i dipendenti, i Volontari, ivi compresi i Presidenti e i consiglieri, ad ogni livello, sono tenuti ad osservare nel momento in cui accedono ai propri profili social.
  • Regole di utilizzo, di conversazione e moderazione per gli utenti
  • Risposte a quesiti o messaggi
  • Privacy e trattamento dei dati personali
  • Disposizioni per i Volontari e per i lavoratori dell’Associazione

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