Social Media Features and Updates

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Quick Facts

Publishing Organisation:
Homeland Security
Primary Target Country:
United States of America
Covers Thematic
  • Crisis communication
  • Crowdsourcing
  • Technologies
  • Target audience
  • Practitioners
  • Audience experience level
  • Intermediate
  • Disaster Management Phase
  • After
  • During
  • Mentions platforms

    Instagram YouTube Twitter


    Live Video Streaming

    In addition to aiding crime detection, live streaming can

    • Provide firsthand accounts of an incident and additional context for responders
    • Inform response coordination and resource allocation after an incident
    • Facilitate information release by responders

    Data Compiling

    Emergency responders can use these features to

    • Track incidents in real time by creating and encouraging the use of specific hashtags
    • Collect data on events or locations of interest
    • Boost the visibility and relevance of their agencies’ content by using trending hashtags and targeting affected locations

    Geolocation Tagging

    Like hashtags, multiple platforms now allow users to tag content with the location where the content was generated, and to search content by location.

    With this geographical information, emergency responders can

    • Monitor the progression of an incident or the movements of civilians after an incident
    • Locate areas in critical need of assistance after an incident and strategically deploy resources
    • Enhance situational awareness by mapping the geolocation data from incident-related posts

    See Related (coming soon)

    • Technologies
    • Use Cases