From LINKS Community Center
United States of America
Homeland Security
English
2017
Practitioners
During, After
Crowdsourcing
Intermediate
https://www.dhs.gov/sites/default/files/SAVER Social-Media-Update 1707-508 0.pdf
Emergency Manager and First Responder Use of Social Media Updates
- Social media platforms connect, entertain and inform millions of users every day.
- Individuals can instantly create, upload and share messages, images, videos and other types of content through social networks on a variety of web-based and mobile platforms.
- Recently introduced social media features and updates present unique opportunities for first responders not only to disseminate agency content and information, but also to facilitate operations by harnessing the publicly available data on these platforms.
- Comprehensive, up-to-date utilization of social media can engage and educate communities, ensure effective emergency communications and enhance incident tracking, mitigation and response.
Live Video Streaming
In addition to aiding crime detection, live streaming can
- Provide firsthand accounts of an incident and additional context for responders
- Inform response coordination and resource allocation after an incident
- Facilitate information release by responders
Data Compiling
Emergency responders can use these features to
- Track incidents in real time by creating and encouraging the use of specific hashtags
- Collect data on events or locations of interest
- Boost the visibility and relevance of their agencies’ content by using trending hashtags and targeting affected locations
Geolocation Tagging
Like hashtags, multiple platforms now allow users to tag content with the location where the content was generated, and to search content by location.
With this geographical information, emergency responders can
- Monitor the progression of an incident or the movements of civilians after an incident
- Locate areas in critical need of assistance after an incident and strategically deploy resources
- Enhance situational awareness by mapping the geolocation data from incident-related postsProperty "Synopsis" (as page type) with input value "Emergency Manager and First Responder Use of Social Media Updates</br>* Social media platforms connect, entertain and inform millions of users every day. </br>* Individuals can instantly create, upload and share messages, images, videos and other types of content through social networks on a variety of web-based and mobile platforms. </br>* Recently introduced social media features and updates present unique opportunities for first responders not only to disseminate agency content and information, but also to facilitate operations by harnessing the publicly available data on these platforms. </br>* Comprehensive, up-to-date utilization of social media can engage and educate communities, ensure effective emergency communications and enhance incident tracking, mitigation and response.</br></br></br>Live Video Streaming</br></br>In addition to aiding crime detection, live streaming can</br>*Provide firsthand accounts of an incident and additional context for responders</br>*Inform response coordination and resource allocation after an incident</br>*Facilitate information release by responders</br></br></br>Data Compiling</br></br>Emergency responders can use these features to</br>*Track incidents in real time by creating and encouraging the use of specific hashtags</br>*Collect data on events or locations of interest</br>*Boost the visibility and relevance of their agencies’ content by using trending hashtags and targeting affected locations</br></br></br>Geolocation Tagging</br></br>Like hashtags, multiple platforms now allow users to tag content with the location where the content was generated, and to search content by location. </br></br>With this geographical information, emergency responders can</br>*Monitor the progression of an incident or the movements of civilians after an incident</br>*Locate areas in critical need of assistance after an incident and strategically deploy resources</br>*Enhance situational awareness by mapping the geolocation data from incident-related posts" contains invalid characters or is incomplete and therefore can cause unexpected results during a query or annotation process.
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Instagram, YouTube, Twitter, Flickr
Created: 19 September 2022
Last edited: 2 August 2023
Social Media Features and Updates
Quick Facts
Publishing Organisation:
Homeland Security
Year:
2017
Primary Target Country:
United States of America
Languages:
English
Covers Thematic
Crowdsourcing Describes a distributed problem-solving model where the task of solving a challenge or developing an idea get “outsourced” to a crowd. It implies tapping into “the wisdom of the crowd”.</br></br>Source:DRS Glossary v2.0 LINKS 181220.xlsx
Target audience
Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
Disaster Management Phase
During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
Synopsis
Emergency Manager and First Responder Use of Social Media Updates
- Social media platforms connect, entertain and inform millions of users every day.
- Individuals can instantly create, upload and share messages, images, videos and other types of content through social networks on a variety of web-based and mobile platforms.
- Recently introduced social media features and updates present unique opportunities for first responders not only to disseminate agency content and information, but also to facilitate operations by harnessing the publicly available data on these platforms.
- Comprehensive, up-to-date utilization of social media can engage and educate communities, ensure effective emergency communications and enhance incident tracking, mitigation and response.
Live Video Streaming
In addition to aiding crime detection, live streaming can
- Provide firsthand accounts of an incident and additional context for responders
- Inform response coordination and resource allocation after an incident
- Facilitate information release by responders
Data Compiling
Emergency responders can use these features to
- Track incidents in real time by creating and encouraging the use of specific hashtags
- Collect data on events or locations of interest
- Boost the visibility and relevance of their agencies’ content by using trending hashtags and targeting affected locations
Geolocation Tagging
Like hashtags, multiple platforms now allow users to tag content with the location where the content was generated, and to search content by location.
With this geographical information, emergency responders can
- Monitor the progression of an incident or the movements of civilians after an incident
- Locate areas in critical need of assistance after an incident and strategically deploy resources
- Enhance situational awareness by mapping the geolocation data from incident-related posts
