NORA - Emergency Call App for Germany

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Publishing Organisation:
Ministry of the Interior of the State of North Rhine-Westphalia
  • English
  • German
  • Emergency Call
Disaster Management Phase


  • is the official emergency call app of the German federal states.
    • This app is an additional way to reach police, fire brigade and rescue services without a voice call quickly and easily in an emergency. Anywhere in Germany.
  • uses the geolocation function of your mobile device to communicate your exact location to the responsible emergency control centre.
    • This enables responders to find you more easily, even if you don’t know exactly where you are.
  • lets you send emergency calls without having to speak.
    • This enables persons with limited speech and hearing capabilities to directly contact the police, fire brigade and rescue service emergency control centres.
  • is available for IOS and Android devices


  • All other contact channels remain available.
  • You can still use the emergency numbers 110 (police) and 112 (fire brigade/rescue service) for a voice emergency call or emergency fax.
  • You can also still use the German sign language interpreting service of Tess Relay services when calling the emergency numbers 110 and 112.


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