Difference between revisions of "Social Media for Emergency Responders Application Note"
From LINKS Community Center
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Although emergency responders benefit from social media in many ways, they can also face a number of challenges in implementing a social media strategy. Some of those challenges are listed below and should be considered when establishing a social media presence. | Although emergency responders benefit from social media in many ways, they can also face a number of challenges in implementing a social media strategy. Some of those challenges are listed below and should be considered when establishing a social media presence. | ||
− | * Privacy and legal issues | + | * Privacy and legal issues |
− | **Agencies need to be concerned about displaying personally identifiable information, questionable images, and language on their social media accounts | + | **Agencies need to be concerned about displaying personally identifiable information, questionable images, and language on their social media accounts |
− | *Rumor control and misinformation: Ensuring that all content posted on social media accounts and websites is verified as accurate and timely is important in maintaining trust within the community | + | *Rumor control and misinformation: Ensuring that all content posted on social media accounts and websites is verified as accurate and timely is important in maintaining trust within the community |
− | **Additionally, agencies should be wary of fake accounts established in their name that are meant to create confusion or mislead the public | + | **Additionally, agencies should be wary of fake accounts established in their name that are meant to create confusion or mislead the public |
− | *Lack of resources | + | *Lack of resources |
− | Agencies must have the necessary staff to maintain social media accounts and websites, monitor and analyze traffic for extraction of actionable information, and keep up with trends and updates | + | **Agencies must have the necessary staff to maintain social media accounts and websites, monitor and analyze traffic for extraction of actionable information, and keep up with trends and updates |
− | *Information oversaturation | + | *Information oversaturation |
− | **A social media page that is inundated with unrelated information can lose credibility as an authoritative information source | + | **A social media page that is inundated with unrelated information can lose credibility as an authoritative information source |
|Is Archived=No | |Is Archived=No | ||
}} | }} | ||
This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence. | This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence. |
Revision as of 12:25, 19 September 2022
Created: 19 September 2022
Last edited: 9 January 2023
Last edited: 9 January 2023
Quick Facts
Publishing Organisation:
Homeland SecurityYear:
2014Languages:
EnglishCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
No synopsis provided.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
- None. See all Use Cases.
This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence.