Difference between revisions of "Social Media for Emergency Responders Application Note"
From LINKS Community Center
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|Target Audience=Practitioners | |Target Audience=Practitioners | ||
|Disaster Management Phase=Before | |Disaster Management Phase=Before | ||
− | |Covers Thematic=Technologies | + | |Covers Thematic=Social Media Strategy, Technologies |
|Audience Experience Level=Starter | |Audience Experience Level=Starter | ||
|Source Website=https://www.dhs.gov/sites/default/files/publications/Social-Media-ER-AppN_0314-508.pdf | |Source Website=https://www.dhs.gov/sites/default/files/publications/Social-Media-ER-AppN_0314-508.pdf | ||
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* Mapping Tools | * Mapping Tools | ||
* Organizational Websites | * Organizational Websites | ||
+ | |||
+ | '''SOCIAL MEDIA CHALLENGES''' | ||
+ | |||
+ | Although emergency responders benefit from social media in many ways, they can also face a number of challenges in implementing a social media strategy. Some of those challenges are listed below and should be considered when establishing a social media presence. | ||
+ | * Privacy and legal issues: | ||
+ | **Agencies need to be concerned about displaying personally identifiable information, questionable images, and language on their social media accounts; | ||
+ | *Rumor control and misinformation: Ensuring that all content posted on social media accounts and websites is verified as accurate and timely is important in maintaining trust within the community. | ||
+ | **Additionally, agencies should be wary of fake accounts established in their name that are meant to create confusion or mislead the public; | ||
+ | *Lack of resources: | ||
+ | Agencies must have the necessary staff to maintain social media accounts and websites, monitor and analyze traffic for extraction of actionable information, and keep up with trends and updates; and | ||
+ | *Information oversaturation: | ||
+ | **A social media page that is inundated with unrelated information can lose credibility as an authoritative information source. | ||
|Is Archived=No | |Is Archived=No | ||
}} | }} | ||
This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence. | This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence. |
Revision as of 13:24, 19 September 2022
Created: 19 September 2022
Last edited: 9 January 2023
Last edited: 9 January 2023
Quick Facts
Publishing Organisation:
Homeland SecurityYear:
2014Languages:
EnglishCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
No synopsis provided.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
- None. See all Use Cases.
This application note provides a broad overview of social media terms, tools, and networks that may be helpful to agencies considering implementing a social media presence.