Technology: SoCrowd

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Is archived: Is the tool no longer active?
Description:
Website:
Provider: The provider offering the tool.
Source country:
Tool created in year:
Formerly known as:
Used by Practitioners: This tool is already used by Disaster Management Organizations
Use Cases available:
Disaster Management Phase:
Crisis Communication Matrix:
Supported platforms: Supported social media platforms
User interface languages:
Supported content types:
Content processing languages: Process content in multiple languages
Pricing: The pricing information
Primary use: Primary use case (e.g. intended for disaster management) of the tool
Provider Logo:
Screenshot:
Other images:
Advanced search features: Include or exclude several words or hashtags for a social media search e.g., with boolean search operators
Event monitoring: Monitor events
Event notification: Create and configure notifications for events (e.g notifications about spikes in activity)
Hashtag monitoring: Continously monitor specific hashtags
Hashtag search: Search for hashtags in social media
Keyword monitoring: Continously monitor specific keywords
Keyword search: Search for keywords in social media
Content library: Prepare (reusable) content for posting in advance
Post time optimization: Identify the ideal time for posting content to your audience
Posting content: Posting content on social media
Scheduling content: Schedule posting to social media at a specific date/time
Image analysis: Analyse image content (e.g. identification of brand logos)
Sentiment analysis: Analyse sentiments (e.g., good/bad/neutral) of the content
Text analysis: Analyse textual content
Topic analysis: Analyse extracted topics from the content
Trend analysis: Analyse trends in the content
Video analysis: Analyse video content
Audience metrics: Show metrics about your audience
Competitor metrics: Show metrics about your competitors (e.g. compare different profiles)
Follower metrics: Show metrics about your followers
Network metrics: Show metrics per social media network
Post metrics: Show metrics about posts (e.g., number of likes, number of comments, reached users)
Profile/site metrics: Show metrics about the user or the site profile (e.g., follower count)
Clustering/aggregation: Cluster or aggregate collected data
Customizable Reports:
Filtering, sorting, searching: Filter, sort and search through collected data
PDF export:
Predefined reports:
Visualization options:
Approval workflows: Create approval workflows
Inbox workflow: Create inbox workflows
Multiuser:
Permission management:
API support: Access the tool through an Application Programming Interface
Data export: Export data for further processing
Third party tool integration: Integrate or connect with other third party applications
GDPR compliant:
Historical data access: Access historical data
Multiple accounts per platform: Manage multiple accounts per platform
White Label: Integrate the tool with custom branding or styling



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