Including Citizens Handbook

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The Including Citizens’ Handbook provides a toolkit that targets communication to citizens with diverse needs of information on disaster management processes. The targeted stakeholders are schools (students and teachers), universities, local authorities and experts in the field of risk management, local citizens, and LINKS partners.

The Including Citizens’ Handbook contains resources for a wide range of individuals, from trained people such as volunteers to citizens with a variety of vulnerability profiles. For this purpose, it is divided into four thematic areas, with each one providing in depth insight into disaster management and operation procedures per case:

  1. Increasing awareness
  2. Making information accessible
  3. Mobilising citizens
  4. Mobilising volunteers


Access Citizen's Handbook - Making information accessible