Guidelines for the use of social media in emergencies (ISO 22329:2021)
|Primary Target Country|
|Publishing Organisation||ISO/TC 292 Security and resilience|
|Target Audience||Policy Makers, Practitioners|
|Disaster Management Phase||After, Before, During|
|Covers Thematic||Legal/Standards, Social Media Strategy|
|Audience Experience Level||Intermediate, Starter|
|Abstract||This document provides guidance on how social media can be integrated into communication in emergency management.
This document gives guidance on the use of social media in emergency management. It gives guidance on how organizations and the public can use, and interact through, social media before, during and after an incident as well as how social media can support the work of emergency services. This document is applicable to governmental and non-governmental organizations involved in emergency management and crisis communication.