Difference between revisions of "Guidelines for the use of new media in crisis situations"

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|Source Website=https://crisislab.nl/wordpress/wp-content/uploads/Final-Guidelines_-Crisislab-website-1.pdf
 
|Source Website=https://crisislab.nl/wordpress/wp-content/uploads/Final-Guidelines_-Crisislab-website-1.pdf
 
|Abstract=The document provides the final guidelines for the Contribution of Social Media in Crisis Management (COSMIC) project. The guidelines aim to enhance the safety and security of citizens by supporting both citizens, and public authorities, in their use of social media to complement their crisis management efforts.
 
|Abstract=The document provides the final guidelines for the Contribution of Social Media in Crisis Management (COSMIC) project. The guidelines aim to enhance the safety and security of citizens by supporting both citizens, and public authorities, in their use of social media to complement their crisis management efforts.
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<big>'''TIPS AND TRICKS FOR CITIZENS'''</big>
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*'' WHEN PREPARING''
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*Prepare yourself for crises
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* WHEN SEEKING AID
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- Ask for help and disclose your location
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* WHEN SEEKING INFORMATION
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- Ensure your information is trustworthy
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* WHEN PROVIDING AID
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- Participate in the flow of information
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*o Spread information about your situation
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*o Stay updated about other efforts and relevant information o Ensure information is correct and can be verified
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*o Stimulate and help manage the information flow
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- Volunteer to support emergency services
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* WHEN MOBILIZING
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- Create and stimulate networks
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- Stimulate the networks action potential
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- Mobilize to address crises of societal values
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- Ensure your and others safety
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* WHEN REPORTING INFORMATION
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- Ensure a broad scope & consider your communication venue
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- Ensure your information is correct and can be validated or verified
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- Engage ethically in citizen media practices
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Revision as of 15:52, 15 September 2022

Quick Facts

Publishing Organisation:
Project COSMIC
Year:
2015
Languages:
English
Status:
Published
Covers Thematic
  • Content creation Social media content creation is arguably one of the most important aspects of a social media marketing campaign. Social media content creation is an art, and one that requires an extra amount of patience, creativity, and education around graphic design, copy creation, and color composition.</br></br></br>Source: blog.sociallyin.com/social-media-content-creation
  • Social Media Strategy A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress</br></br>Source:https://blog.hootsuite.com/how-to-create-a-social-media-marketing-plan
  • Target audience
  • Civil Society Civil society is a target group in LINKS which comprises citizens, civil society organizations, educational institutions, vulnerable groups, social movement organizations
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Practitioners Practitioners is a target group in LINKS which comprises local, national and European disaster management organizations, civil protection agencies, first responders, NGOs, security networks...
  • Audience experience level
  • Intermediate Those who currently use social media to communicate with the public and have developed a draft social media strategy, even if this is not thoroughly documented or communicated across the organisation</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
  • Starter Those who are not currently using social media, or the current use is based on providing general information and advice to citizens</br></br>Source: https://www.fp7-emergent.eu/wp-content/uploads/2017/09/20170529_D7.3_Guidelines_to_increase_the_benefit_of_social_media_EmerGent.pdf
  • Disaster Management Phase
  • After Also referred to as 'Recovery Phase'</br></br>The restoring or improving of livelihoods and health, as well as economic, physical, social, cultural and environmental assets, systems and activities, of a disaster-affected community or society, aligning with the principles of sustainable development and “build back better”, to avoid or reduce future disaster risk.</br></br>Source: https://www.undrr.org/terminology/recovery
  • Before Comprises 'Preparedness Phase' and 'Prevention Phase'</br></br>Preparedness action is carried out within the context of disaster risk management and aims to build the capacities needed to efficiently manage all types of emergencies and achieve orderly transitions from response to sustained recovery.</br></br>Source: https://www.undrr.org/terminology/preparedness</br></br>Prevention (i.e., disaster prevention) expresses the concept and intention to completely avoid potential adverse impacts of hazardous events.</br></br>Source: https://www.undrr.org/terminology/prevention
  • During Also referred to as "Response Phase"</br></br>Actions taken directly before, during or immediately after a disaster in order to save lives, reduce health impacts, ensure public safety and meet the basic subsistence needs of the people affected.</br></br>Annotation: Disaster response is predominantly focused on immediate and short-term needs and is sometimes called disaster relief. Effective, efficient and timely response relies on disaster risk-informed preparedness measures, including the development of the response capacities of individuals, communities, organizations, countries and the international community.</br></br>Source: https://www.undrr.org/terminology/response
  • Synopsis

    No synopsis provided.

    Linked to


    Recommended Reading:

    The guideline offers a holistic overview of the use of social media before, during and after a crisis or disaster and offers useful examples both from the point of view of Emergency Services as well as from the point of view of citizens. The focus of this guide includes the active structuring of information flows and trust building.