Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry

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Quick Facts

Publishing Organisation:
IATA
Year:
2018
Languages:
English
Status:
Published
Covers Thematic
  • Social Media
  • Target audience
  • Policy Makers local, national, and European agencies and institutes, public authorities, standardization bodies
  • Industry
  • Audience experience level
    Disaster Management Phase
  • Response
  • Synopsis

    No synopsis provided.

    Linked to


    These free guidelines and best practices are meant to support the communications departments of airlines, airports and manufacturers in dealing with the news media after an aviation accident in the digital age.