Difference between revisions of "Crisis communication and reputation management in the digital age: A guide to best practice for the aviation industry"
From LINKS Community Center
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|Covers Thematic=Social Media | |Covers Thematic=Social Media | ||
|Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/ | |Source Website=https://www.iata.org/en/publications/crisis-communications-guidelines/ | ||
| + | |Abstract=Key facts Crisis Communication Plan: | ||
| + | https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G09_crisis%20communication%20plan_extract_level2.pdf | ||
| + | |||
| + | Comprehensive Advice Crisis Communication Plan: | ||
| + | https://safetyinnovationcenter.sharepoint.com/:b:/r/sites/LINKS_shared/Freigegebene%20Dokumente/WP4/Guidelines/Guideline%20Documents/Working%20documents/Action%20cards/G09_crisis_communication_plan_extract_level1.pdf | ||
|Is Archived=No | |Is Archived=No | ||
|Primary Target Group=Industry | |Primary Target Group=Industry | ||
Revision as of 16:50, 14 June 2022
Created: 9 December 2021
Last edited: 30 January 2023
Last edited: 30 January 2023
Quick Facts
Publishing Organisation:
IATAYear:
2018Languages:
EnglishStatus:
PublishedCovers Thematic
Target audience
Audience experience level
Disaster Management Phase
Synopsis
No synopsis provided.
Linked to
- Technologies
- Use Cases
-
None. See all Technologies.
- None. See all Use Cases.
These free guidelines and best practices are meant to support the communications departments of airlines, airports and manufacturers in dealing with the news media after an aviation accident in the digital age.